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My ipod touch is disabled! Someone please help!

My friend gave me his ipod touch because someone got a hold of it and put a password on it and then tried to guess it and he even asked the person what the password was but he wouldnt tell him so but then he just kept guessing and it kept going into lock down so he decided to restore it but he forgot about his computer crashing and he didnt have the orginal computer that it was setup on so he just gave up and he told me that i could have it and i've been trying to get it undisabled for about a month now.

The ipod touch is a 16gb 2nd generations if that info helps with anything.
Someone please help me!

Message was edited by: nahbrahitsjesse

Posted on Mar 4, 2009 2:38 PM

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7 replies

Mar 4, 2009 2:45 PM in response to nahbrahitsjesse

Your post is a bit hard to read due to the lack of punctuation but I think I got the gist. You need to restore the Touch. Connect it to your computer, launch iTunes if it isn't already running and then press the restore button on the Summary page. This will reset the Touch to it's original factory state and remove the password. You will then be able to sync it with your iTunes Library.

Best of luck.

Mar 4, 2009 4:44 PM in response to nahbrahitsjesse

nahbrahitsjesse wrote:
I did say it in the original post "my friends computer crashed and doesnt have the orginal one". Which means i dont have that computer.


And which didn't tell us that you tried to restore it on your computer. But now we know.

If you've followed the 5 Rs (which you did, right?) and they haven't solved the issue and it's still under warranty, you might consider taking it to your nearest Apple Store and making an appointment at the Genius Bar.

Best of luck.

Mar 4, 2009 6:34 PM in response to nahbrahitsjesse

I'm having a very similar problem. Let me clear this up and see if I'm right. Okay, so your friend gave you this itouch, and he put a pin on it. You didn't know the pin and after you entered it several times it locks for good. It asks you to connect it to the original computer, but it doesn't exist anymore, and when you connect it to your computer it says that you have to unlock the itouch before you can connect it to the computer, but at the same time it doesn't give you the keypad on the itouch anymore to unlock it. You, like me, have tried the 5 R's but can't restore it due to it not showing up on itunes when you connect it. I understand this isn't answering the question, I'm just clearing up what you said and adding parts you didn't because I am have the same exact problem.

My ipod touch is disabled! Someone please help!

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