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I think i messed up my computer:(

I need help! I've been a new mac convert for about a year now. Still don't know how to do a lot of things. Anyway, a big storm rolled in last night, so i shut down my imac. when shutting down, it asked if i wanted to update. I said yes and it started to run auto update when i lost power and the machine shut down. Next morning, everything boots up and runs fine except i when i try to watch a movie preview on applemovietrailers, quicktime says i need to update. Then I check itunes and it won't open either. when i click on it it says it had to close unexpectedly. I tried reinstalling both quicktime and itunes, but the same thing keeps happening. I finished all the updates this morning as well. I even went to finder and deleted all files having to do with qt and itunes, then reinstalled. same issue. then i followed the uninstall for itunes for all files related to itunes from the apple support. then reinstalled itunes. still no go. Any suggestions? I would just revert to previous backup, but that was 8 months ago (we moved the office and i stupidly didn't hook up timemachine again). Anyway, we would lose a lot of pics if we revert back 8 mo so that is a last resort. Calling all brilliant Mac peeps! Please help!

imac silver, Mac OS X (10.5.6)

Posted on Mar 8, 2009 5:05 PM

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2 replies

Mar 8, 2009 6:01 PM in response to JoshRN

Hi JoshRN, and a warm welcome to the forums! 🙂

Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, when it completes reboot and test.

If the above does not resolve the problem, then it's time for an Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space...

http://docs.info.apple.com/article.html?artnum=107120

Mar 9, 2009 5:59 AM in response to JoshRN

Hi Josh,

First of all, Welcome to the  Discussion forums!

Definitely follow BDAquas advice above and post back.

"a big storm rolled in last night, so i shut down my imac. when shutting down, it asked if i wanted to update. I said yes and it started to run auto update when i lost power and the machine shut down."


I wanted to ask though if you are using a good UPS power strip with your computer? Consider getting a good one if you don't have one already.

LS 🙂

I think i messed up my computer:(

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