3 Replies Latest reply: May 6, 2009 9:46 AM by Listy821
sLaPzZ Level 1 (0 points)
Why am I get this error message, when I have bars, 3G Network or connected to a WiFi network?
  • neuroanatomist Level 7 (31,690 points)
    Happens sometimes. A reset generally corrects the issue. To reset the iPhone, press and hold the home and sleep/wake buttons until you see the Apple logo (ignore the slide to power off prompt).
  • Jason L Community Specialists
    Hey,

    Try Resetting Network Settings on the iPhone, go to Settings> General> Reset> Reset Network Settings.

    This can also happen if the iPhone is connected to a Wi-Fi network but has a self-assigned IP address.
    You can find the IP address by tapping Settings> Wi-Fi> the blue (>) next to your Wi-Fi network. This article: http://support.apple.com/kb/TA26003 provides more information about 169.254.x.x IP addresses.

    -Jason
  • Listy821 Level 1 (0 points)
    Thank you Jason,
    That worked and fixed a problem I have been struggling with for three week.
    I owe you a beer next time your in Australia. This is me smiling:)))