3 Replies Latest reply: Mar 11, 2009 8:58 PM by Limnos
amember Level 1 (5 points)
I downloaded an educational program and it says the decompression failed. What does that mean and does it mean I can't download the program successfully?

iMac, Mac OS X (10.5.5)
  • Limnos Level 8 (47,190 points)
    The application was probably fit into a smaller size package for faster downloading using a compression application such as Zip. There are many different compression schemes and yours had problems. Maybe it didn't know how to handle the file, or perhaps the file was corrupted during downloading. Try downloading the file again. You can also right click on a file's link to do the download and place it on your computer so you can do the decompressing separately by double clicking on it. If you still have problems then post the file extension here, the 3 letters after the dot at the end of the file name, e.g. .zip., .sit, etc.
  • amember Level 1 (5 points)
    Downloading it a 2nd time worked. It was a long download so I think my Internet might have lost connection for a moment during the first download (wireless laptop). I don't know, but thanks for that suggestion. And thanks for the other workaround you gave if that should happen again and a 2nd download doesn't work. You are most helpful!
  • Limnos Level 8 (47,190 points)
    You're welcome, I'm glad you found a solution.