4 Replies Latest reply: May 4, 2009 4:41 PM by Geraldine Dwyer1
plepiane Level 1 Level 1 (0 points)
Hi,

I'm trying to use a gift card that was given to me by my American relatives in the iTunes Store. Apparently, I'm in the Canadian iTunes Store. When I enter the code on the card, it tells me I can't use an American gift card in the Canadian store.

Help! How can I redeem this card?

Thanks!
Peter

Compaq, Windows Vista
  • Meg St._Clair Level 8 Level 8 (46,215 points)
    You can't use it in the Canadian iTunes Store. It can only be redeemed in the U.S. iTunes Store. Further, you can only have an account at the U.S. iTunes Store if you have a valid U.S. billing address. You may wish to return the gift card to your U.S. relatives. Sorry.
  • Geraldine Dwyer1 Level 1 Level 1 (60 points)
    Is this true for all iTunes cards - they can only be used in the country in which they were bought? If that is so, how ridiculous. I had sent my brother in Ireland a $50 card for his birthday last year. He did not say anything about it not working. Now, I understand why. Is there a workaround? Does one's iTunes account have to be registered in the U.S.? Can someone, say in Ireland, just use a U.S. address of a relative?
    Geraldine
  • varjak paw Level 10 Level 10 (169,815 points)
    they can only be used in the country in which they were bought?

    Correct.

    Is there a workaround?

    No.

    Does one's iTunes account have to be registered in the U.S.?

    Yes.

    Can someone, say in Ireland, just use a U.S. address of a relative?

    No. That would be a violation of the terms of the iTunes Store.

    It's unfortunate, but the content owners do not allow cross-border sales, so all legal download stores carrying major-label content and/or TV shows and movies are required to enforce the restrictions by accepting only credit cards and gift cards issued in the country's store.
  • Geraldine Dwyer1 Level 1 Level 1 (60 points)
    Thanks, Dave.
    Geraldine