Why can't I Google Anymore?

One suggestion is to try another countries' version of Google. For instance, if you are looking for something in English, you can try google.ca for Canada. Also I would try to use google through a website that provides searches through Google. If you've ever seen a site that says "use google to search through our site" and then it lets you choose the site you are on or just google.com.

This will allow you to at least diagnose and narrow down your problem a bit.

I live in Chile and have the same problem, since yesterday i cant conecct to any service of google... only i can connect directly by the ip http://64.233.187.99/ but if i try to go google.com i cant conecct... I can use google maps too...

I use both Safari and Firefox, and neither work for me...

I'm Chilean, but i still having troubles with google, i need with urgent my gmail account...

You know what isp provide your internet?

I have VTR Internet...

Another day more whithout Google, i don't understand what happen, the other computer in my home are pc and can connect to google but i can't...

I try deleting all cookies, all cache... in both software safari and firefox... but nothing happen.

The google services that are fine:

http://maps.google.cl/
http://translate.google.cl/
http://images.google.cl
http://news.google.cl/
http://groups.google.cl/
http://books.google.cl/
http://blogsearch.google.cl

But i can't connect to:

google.cl / google.com / google.co.uk ...etc
gmail.com
google calendar
google docs

I called to my isp for help but they tell me that the problem its my mac o the router... i don't know what can be...

+by the way, sorry for my english... it's so primitive.+

Message was edited by: Matias Aros

Hello!!

I'm from Chile and I had the same problem with my Mac yesterday and today. I talked with some friends and they were having the same problem in their homes too. All of us are Mac users. Our computers are connected behind a router and all of us have VTR as ISP.

I called VTR and they told me a lot of crap (as is usual). It was evident that the origin of the problem was coming from the ISP and not from us. Especially because I could access Google with no problems from my University using my MacBook.

Well. I made a lot of experiments and I concluded that VTR is having problems with its DNS server (I don't know what kind of problem)

To solve the problem you will need to include other DNS server addresses to your DNS server list.

I tried with:
208.67.220.220
208.67.222.222

And Google started working again!!

So:
1. Go to System Preferences>Network
2. Select one of your active connections (Those with the green bullet. It's recommended to repeat the following procedure to all your active connections)
3. Click "Advanced"
4. Click "DNS"
5. Include the following IP Addresses:
208.67.220.220
208.67.222.222
6. Click "Ok"
7. Try to access Google.

At least it worked to me!!

Good luck!

Message was edited by: Gabriel Moreno

Message was edited by: Gabriel Moreno

This is definitely a DNS problem, and adding those DNS servers to the list as Gabriel Moreno suggests should work.

Grabriel, muchas gracias.

I follow the step that you said, and work very fine for me,
now i can connect to google...

but you know why happen?

Hi LaciGal,

I have a D-Link router at home too.

You don't need to make changes to your router configuration. Just add more DNS servers to your System Preferences. You can follow the procedure I posted before.

Well. The procedure is for Mac OS X 10.5 (Leopard). It may be a little different in previous versions of Mac OS X.

Bye!

Gabriel