Image Capture Preferences

Hi R.,
What is happening when you open Image Capture?
What is supposed to happen is....Image Capture will launch and then a little window will pop up and say "no Image Capture device is connected". Keep that window open because if you close it, Image Capture will quit.
Go to Image Capture/Preferences in the menu bar. Can you get this far?

Are you an administrative user or a managed user?
Try deleting the Image Capture preference file in your Users Library/Preferences folder. It is named com.apple.ImageCaptureApp.plist
Then open Disk Utility and repair permissions

Hi there,
I wanted to add to this post as I'm having a similar experience. I would like to use image capture as it lets you choose the shots you want to download, but I can not get any preferences when it opens. I've tossed the preferences and fixed permissions (sole use and administrator) and still no joy. The top level window also does not show anything in the pull downs. When the camera is connected to the computer, iPhoto takes over and seems to shut everything else down. Can I stop iPhoto from doing this (can find anything in its preferences)? Any help will be appreciated.

Diane

I'll throw my vote in to that hat too.

I've been using Image Capture for a long time with no issues until now. I'm not sure what the difference is but I can only assume it's my upgrade to Tiger.

When I plug in my camera (canon G5) now, Image Capture doesn't open at all. I open it manually, and then I have to turn my camera off and back for it to see it.

Now whereas usually the window has Download to:(destination) and Automatic Task:(options) listed, those two drop down menus are grayed out and I can't access them.

Additionally, if I choose "download some", I can't even delete pictures from the camera manually anymore. The button is gone!

I try to "show toolbar" or customize it and nothing happens.

I've deleted the preference file and still no avail.

I'd really like to start being able to use this program again since it's the best native software.

Help?

A friend of mine tried her hand at figuring out this problem and found that I had moved the application from the top level of the Applications folder to another folder and when she moved the application back to its original place, the whole thing worked for me. Originally I did toss the preferences and fixed permissions. So check to see if your version of image capture is in a folder other than the top level of the Applications folder. Hope this may work for you. I was told not to be so tidy!

DMW

I had the same issue and found the solution, but it seems you've already solved it.

This should be considered a bug, yes. Fortunately it's an easy one to work around until Apple fixes it.

I came across this topic because I was having similar problems with Image Capture - because for the first time, as a little experiment, I have decided to keep my applications in subfolders in the Applications folder (from a fresh reformat).

I had no idea moving applications (such as Image Capture and above mentioned iPhoto) would make any difference - but now I do - I was always under the impression that it didn't make any difference where the application was in order for it to run... obivously this isn't true - I wonder though is this something that is limited to Apple apps only?

Until it's resolved I suppose Image Capture and iPhoto will just have to stay put.