WiFi connected, but no connection.

Question

Level 1

2 points

WiFi connected, but no connection.

Using AT&T is very picky, it will connect at random times and charge high prices on Prepaid. So, I setup a fake APN profile that makes it so I cannot connect without WiFi. This worked for a while, and connecting through WiFi worked fine, and it was free.

However, now I cannot connect at all. The WiFi is connected and enabled but all my programs and even safari says "No Internet Connection."

I even see the wifi symbol on the status bar.

Dell XPS 410

Posted on Mar 11, 2009 5:32 PM

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Answer 1

Jason L

Community Specialist

Mar 11, 2009 5:41 PM in response to sidelsky18

Hi sidelsky18,

Try Resetting Network Settings as described here: http://support.apple.com/kb/TS1398 on the iPhone, tap Settings> General> Reset> Reset Network Settings.

If the issue persists, give us a little more information about the Wi-Fi network.
What is the iPhones IP address when the issue occurs? Tap Settings> Wi-Fi> the blue(>) next to your Wi-Fi network.
What type of wireless security is being used and how many characters are in the network password?

-Jason

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Answer 2

sidelsky18 Author

Level 1

2 points

Mar 11, 2009 7:10 PM in response to Jason L

Reset the network settings, no change.

The IP Address is 169.254.50.59.

No wireless security, there are 10 characters in the password.

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Answer 3

sidelsky18 Author

Level 1

2 points

Mar 13, 2009 6:09 PM in response to sidelsky18

I still cannot connect to any program that uses internet, even though I am connected to my wifi.

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Answer 4

Jason L

Community Specialist

Mar 13, 2009 6:18 PM in response to sidelsky18

sidelsky18 wrote:
The IP Address is 169.254.50.59.

Thats a self-assigned IP address. This article: http://support.apple.com/kb/TA26003 provides more information about 169.254.x.x IP addresses.

This is most likely caused by a router configuration issue. Try changing the wireless security to WPA2 Personal.

Also if MAC address filtering is enabled on the router, make sure the iPhones Wi-Fi address is added to the list. You can see the iPhones Wi-Fi address by tapping Settings> General> About.

If the issue persists, make a reservation to have a Genius at a Apple retail store test the iPhone.
http://www.apple.com/retail/geniusbar/

-Jason

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Answer 5

Mar 13, 2009 6:56 PM in response to sidelsky18

Try entering 208.67.222.222 in the dns settings.

Good Luck

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Answer 6

sidelsky18 Author

Level 1

2 points

Mar 14, 2009 6:24 PM in response to George Larsen

George Larsen wrote:
Try entering 208.67.222.222 in the dns settings.

Good Luck

Tried this, and instead of a "Cannot connect to internet" error the page now loads for a few minutes then says "Server did not respond."

I will try to access my router settings.

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Answer 7

sidelsky18 Author

Level 1

2 points

Mar 14, 2009 6:34 PM in response to Jason L

This solved the problem, thank you very much!

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