Microsoft Office 2008

hi there - my Brother purchased Microsoft Office 2008 for mac and gave me one of the licence codes, however - the code that I used to register my copy is apparently being used by someone else and so Microsoft Office has stopped working.

I've now bought my own Microsoft Office but am having some difficulties registering this copy with the new licence codes - do I uninstall the old version? and also is there anyway of 'unregistering' the old version as it is now completely useless...

Many thanks.

Macbook, Mac OS X (10.5.6)

Posted on Mar 12, 2009 8:16 AM

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12 replies

Mar 12, 2009 8:32 AM in response to robrw

hi, thanks for the prompt replies!!

I'va managed to uninstall it fine - the problem is that when I use my new CD to install the fresh copy of MS Office, I never get the opportunity to enter the 'clean' product key that came on the CD sleeve - I presume that this is because my Mac still thinks that I'm using the 'old' product key, and consequently I'm back to square one as even though this is a fresh purchase it still thinks that I have an invalid product key...

Thanks

Mar 12, 2009 9:19 AM in response to robrw

I've managed to uninstall it fine...


How exactly are you doing that? If you're just dragging the Office folder within the Applications folder to the trash, you're not getting everything. On the Office CD, you'll find a small utility named "Remove Office". Run that to completely remove anything to do with Office from the hard drive.

I would suggest backing up your Entourage database and other Office files you've created before running the Remove Office tool.

Mar 12, 2009 9:32 AM in response to robrw

robrw wrote:
hi, thanks for the prompt replies!!

I'va managed to uninstall it fine - the problem is that when I use my new CD to install the fresh copy of MS Office, I never get the opportunity to enter the 'clean' product key that came on the CD sleeve - I presume that this is because my Mac still thinks that I'm using the 'old' product key, and consequently I'm back to square one as even though this is a fresh purchase it still thinks that I have an invalid product key...

Thanks

I found this which might be helpful:

Microsoft Office 2008

Unlike earlier versions of Microsoft Office for Mac OS X, Office 2008 does not remove its serial number, or "CD Key," when you run the "Remove Office" tool. That tool is still found on the installation disc and installed inside the "Microsoft Office 2008" folder on your hard disk, but it doesn't have the secondary function of deserializing Office 2008.
Instead, you will need to remove the following two files to have the same effect.
~/Library/Preferences/Microsoft/Office 2008/Microsoft Office 2008 Settings.plist
/Applications/Microsoft Office 2008/Office/OfficePID.plist
You may navigate to these locations with the Mac OS X Finder by selecting Go > Go to Folder, and pasting in the following two paths (one at a time):
~/Library/Preferences/Microsoft/Office 2008/
/Applications/Microsoft Office 2008/Office/
Removal of the OfficePID.plist file may require administrator privileges.

Reference:
http://www.rit.edu/its/services/desktop_support/mac/msofficeremoveserial.html

I would then add that you are most likely better off installing NeoOffice or OpenOffice, both of which are close to 100% MS Office compatible and both are free downloads and best of all, they work flawlessly and do not require any keys or registering, etc.

Message was edited by: nerowolfe

Mar 12, 2009 12:04 PM in response to DaddyPaycheck

I had similar problem w/Office,etc. I purchased AppZapper (inexpensive and worth every Cent) and use it to uninstall any/all Apps. It even finds any file used 4 a installation. You drag the App to the small window it finds all related files Displays Name and location (plist,desktop, etc) You can Zapp a file OR the whole APP. Drag the "X".app to the small window it puts on the desktop AND ZAPS it. No Muss,no fuss.

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Microsoft Office 2008

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