Ipod touch not connecting to itunes 8.1, tried everything

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Ipod touch not connecting to itunes 8.1, tried everything

Hi, I was just wondering if someone could help me please?
After going from forum to forum, post to post for days now, I really need someones help.
I have an Ipod touch 2nd generation, and I recently updated to itunes 8.1, a few days later I plugged in my ipod to do the usual syncing, however its notbeing picked up by itunes like it usually does.
Its being picked up bu image capture and iphoto though, so I followed the instructions to change the prefs in image capture to no application and so on, and still nothing.
Ive uninstalled and reinstalled itunes, about 10times.
Ive reset my ipod completely, and restored it.
And while trying to restore it on my mac I had error 1611, so being scared I installed itunes on to my windows xp and it restored straightaway (i must add ive never used it on my windows comp before, as i always use my mac osx 10.4.11).
Id really appreciate it if someone could help me, Im nowhere near an apple store.
Many thnaks Chrissy

mac mini, Mac OS X (10.4.11)

Posted on Mar 14, 2009 9:44 PM

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Answer 1

luvlabs

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Mar 15, 2009 7:32 AM in response to chrissy83

Try resetting/restoring your Apple Mobile Device Services. This article should help get you there:

http://support.apple.com/kb/HT1747

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Answer 2

chrissy83 Author

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Mar 15, 2009 9:26 AM in response to luvlabs

Ive done all of that and nothing 😟 Ive done those steps several times.

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Answer 3

Mar 15, 2009 9:14 PM in response to chrissy83

I'm having the exact same issue. I have a mac mini and a MacBook Pro. I had zero issues with my 2G iPod touch connecting until I installed iTunes 8.1 I tested it on my MacBook Pro which I hadn't updated iTunes yet. I saved a copy of 8.0 iTunes and then downloaded the 8.1 update. I just tested it and it will not connect with 8.1 I get the spinning beach ball of death. I went back to the 8.0 version and it connect right away. I tried the linked article clearing out all the prefs. and reinstalling on my mini. It worked once yesterday. I tried to reconnect today and I have the same darn issue. Won't connect and I get the infinite spinning beach ball of death.

Anyone else experiencing this or are we the only 2 out there?

-EJ

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Answer 4

Mar 15, 2009 11:51 PM in response to Seijornec

I have just updated my iPod Touch with the last update and also iTunes, I am having so much trouble!! I can only put back a small amount of my music and then iTunes tells me the device has timed out and says there is no iPod connected. I cannot connect my iPod to my computer until iTunes has loaded otherwise it will not boot. After booting and then downloading for about five minutes it all freezes and I have to start all over again. Can somebody help me please?

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Answer 5

luvlabs

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Mar 17, 2009 8:18 AM in response to ronnie barker

Ronnie,

Would you mind reposting this in the "Connecting to Windows" discussion group. PC users may not be lurking in this group. Thanks.

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Answer 6

luvlabs

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Mar 17, 2009 8:25 AM in response to Seijornec

I honestly think you may have created your own problem by trying to sync with different versions of iTunes on two different computers. Maybe not a good idea.

However, since things seem to be a bit messed up, I'd pick one computer to work with until I got it working and then update the second. I would back up my library (or you can use Time Machine's backups), completely remove iTunes from the computer, download and reinstall 8.1. Here's how to do it: http://support.apple.com/kb/HT1747 and http://support.apple.com/kb/HT1224.

After you have reinstalled iTunes, sync your touch. Once everything is working, do the same thing to the other computer.

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Answer 7

Mar 17, 2009 2:24 PM in response to chrissy83

You're not alone! I am having the same problem with my iPod touch. I updated the software, and now iTunes refuses to acknowledge the device (ie: iPod). I know my laptop itself does because when I insert the cord for it into the laptop it makes the sound like when any other USB device is connected. But iTunes itself rejects my iPod.

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Answer 8

chrissy83 Author

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Mar 17, 2009 2:58 PM in response to chrissy83

Ive uninstalled and deleted itunes completely and put it back on and nothing.
I get the sound of something connecting too when i plug in the usb.
Its so annoying.

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Answer 9

Blake789

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Mar 17, 2009 3:51 PM in response to chrissy83

got a brand new one today, ive slaved for about 6 hours now i have the same problem as you i've tried everything apple say and more from my own knowlege and nothing is working im about to smash it for real!

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Answer 10

Rae13

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Mar 17, 2009 5:32 PM in response to Sarah High

I had the very same problem with my iPod Touch! Try this... In iTunes click on the "STORE" menu, then "DEAUTHORIZE COMPUTER". Then "AUTHORIZE COMPUTER... It worked for me, I just did it. Connect iPod, give it a few seconds...

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Answer 11

chrissy83 Author

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Mar 23, 2009 6:39 PM in response to chrissy83

Ok, I give up. I really cant get it to work 😟
And i cant take it to an apple store because Im a miles away from a store.3 hours in fact.
Should I just give up and start using my ipod on windows? and i hate windows.

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Answer 12

chrissy83 Author

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Mar 23, 2009 9:27 PM in response to chrissy83

ive just deleted itunes off my sistem for the 5th time now, still nothing. ive followed all the steps given to me.
Im restoring my ipod again, and still nothing, im really frustrated now.
Ive tried the usb ports thing, followed the steps, ive reset my ipod, ive done everything.
Im going to give up completely in a min.

im getting error 1611 again. argh.
sorry for the post, but im at the end of my tether and really upset.

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Answer 13

luvlabs

Level 4

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Mar 24, 2009 7:41 AM in response to chrissy83

One last article on this subject: http://support.apple.com/kb/TS1275

It's really hard to find out if it is your touch or your mini. The only answers that came up on Google were related to really old versions of the firmware and jail broken devices. It really might be worth a call to Apple or the three hour trip to the Apple Store (make a reservation with a Genius). I would take my mini and my touch with me.

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