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Get Album Artwork-not working anymore

Hello, I have imported about 400+ of my own CD's into iTunes and I recently imported some CDs to iTunes and noticed that it was not getting artwork for the last 7 CD's I imported. Now I understand that sometimes artwork is not available due to many variables, but these CD's are available on iTunes store and everything matches... So as a test I deleted 2 previous CD's I imported a week ago that did sucessfully get album art before and for some reason when I imported the 2 CD's back again iTs said 'Artwork could not be found' for each CD. It is strange why it does not work any longer as I have not made any changes to my Prefs. Please help, thank you!

1.8 GHz PowerPC G5, Mac OS X (10.3.x), iTunes 7.6

Posted on Mar 16, 2009 12:13 PM

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16 replies

Mar 16, 2009 8:52 PM in response to Danny09

I appreciate your suggestion but it's not that simple. I have done what you've suggested in the past for the occasional CD where artwork is not available from iTunes.
You see all the CD's I import now won't download any album artwork anymore. That is why I tested this by deleting previous albums that have artwork and when I import the same CD back again it says that "Artwork could not be found".

Mar 18, 2009 8:11 PM in response to —G—

I'm having exactly the same experience. Starting about two weeks ago, whenever I try to get album artwork in iTunes, I get an error message telling me that the artwork could not be found.

Like you, I also realize that iTunes cannot have artwork for all the music in the world. I also did the same test as you did, using my CDs. I've imported over 500 CDs into my library, including many for which I previously used iTunes to get artwork.

Just to be clear: I know how to add artwork manually. I'm just wondering why the 'Get Album Artwork' isn't working for me anymore.

I'm using iTunes 7.4.2. Could it be that Apple is no longer supporting this function for iTunes 7 users?

Mar 19, 2009 1:47 AM in response to Mr E

Same problem here. I was able to download artwork from iTunes for imported CDs up until a week ago. Now I can't. I too tried to re-import and re-download artwork for a couple of CDs that had worked before but now iTunes tells me the artwork "...could not be found".

Frustrating. It looks like it could be restricted to iTunes 7 users. I'd upgrade to iTunes 8 but my nine-year old Mac won't handle it. One day I'll get that new Macbook Pro I've been promising myself...

Mar 20, 2009 6:29 PM in response to Mr E

Well my friend I believe you must have it right. My issue is resolved!
I have just finished upgrading my operating system to 10.4.11 (Tiger) and downloaded iTunes 8... I went to 'Get Album Artwork' and everything works again! I should have upgraded a long time ago... I love the iTunes 8 interface so far and especially all my new album cover art. : )

I want to thank everyone for their suggestions and responses.

Mar 21, 2009 3:54 PM in response to Jaffaman

Well...I couldn't to swear to when I last imported a disc and got artwork, so I trolled through CDs to find one I hadn't ripped yet. I imported tracks from U2's The Joshua Tree. It is available in the iTunes Store, but iTunes could not find artwork for the tracks. I even tried changing the tags to reflect the exact name on the iTunes tracks (which includes the word "Remastered"). No dice. It doesn't work. Very disconcerting.

Can anyone confirm? Is this an issue that Get Album Artwork is no longer supported in iTunes?

Mar 22, 2009 8:30 AM in response to —G—

I too am having trouble getting artwork from the Uk iTunes store (and others including USA, Japan, France, Germany....). I am logged into my account when i try to get the artwork and manually type in the artist & album name to match hat iTunes has but always get an error. It's mostly newer items in the store, been happening the past week or so.
For example, i tried to get Keane, Better Than This - EP:
http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewAlbum?id=308164834&s=14344 4
get an error every time.
Is there any way apple can be contacted about this problem??

grateful for any help 🙂

Get Album Artwork-not working anymore

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