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DECT phone interference on Airport Extreme (1 year old)

2819 Views 5 Replies Latest reply: Apr 29, 2009 5:21 AM by mjkelch RSS
mjkelch Level 1 Level 1 (0 points)
Currently Being Moderated
Mar 18, 2009 1:29 PM
Any time one of our Panasonic DECT 6.0 cordless phones is used, my Airport Extreme Base Station drops the internet connection and flashes the orange light for about 3-5 minutes. This happens EVERY time the phone is used, whether calls are outgoing or incoming. The problem occurs within 5-10 seconds of either answering or initiating a call.
Does not matter where the phone is located. Could be on the main floor of our two floor home. The base station is upstairs on the second floor.
I have tried every channel methodically....same problem every time. I knew their were issues with older 2.4 GHZ phones but I upgraded to this new DECT phone to avoid the problem...and still have it! The phone itself has no switchable channels.

Any ideas This is a royal pain.
macpro, Mac OS X (10.5.6)
  • Wickstone Calculating status...
    I have the same issue. Just installed and Airport Extremne this weekend (replacing a Linksys router) and now everytime the phone rings, or someone makes a call we loose all connectivity. I have a Mac, and extreme, two Airport Expresses (for Music streaming) and a PC laptop (work).
    MAC, Mac OS X (10.5.2)
  • milaird Calculating status...
    I've had the Airport Extreme N for well over a year now, and have relegated it's use to just a wired switch because of wireless dropouts when we receive a call on our Panasonic DECT phone. This happens whether I have disabled the wireless on it or not. In addition even when using it as a switch it still causes a momentary internet connection on the entire network until about 15-30 seconds into the call and then the connection recovers and all is fine until the next phone call. I'm putting up with it only until I can get a gigabit switch with more ports and then this thing is gone. It's my first and only apple product. Ironically I purchased it solely because it was an Apple product and figured I'd pay a premium for troublefree operation. I need to find an Apple appreciator without a DECT cordless phone that I can sell it to. To it's credit, it seems to be fine other than this issue, it's just a showstopper issue.
    gigabit airport extreme n, Windows XP Pro
  • milaird Level 1 Level 1 (0 points)
    I'm assuming by base station you mean the DECT Phone base station? I've tried that, I've moved the Airport Extreme all over the house, with no success.
    intel mini, Mac OS X (10.4.7)

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