Sudden volume increase problem

I don't know if anyone checked out that company Swimman, but I went ahead and ordered one of the universal apple headsets. I'm hoping to have music again soon, its been a real bore working out without it. rsx50, I also noticed on their site that swimman has the 2nd gen shuffle. I'll report back once I have some news about how the controls work on the earphones.

...same problem with the headphones when running.

So Apple Managers if by any chance you are reading any of these posts on your and various other blogs, you might want to add another column called "customer satisfaction" to your profit spreadsheets. The number of disgruntled users and lost customers must equal the number of iPod shuffle (3rd gen) sales.

Replacing the ill-designed earphones with the same faulty part and just ignoring the issue is obviously not solving the problem.

Ugh! I am so upset. I wish I had read this before I bought this product. I would have purchased the old model on eBay. Bought my first one a month ago and had all of the same problems; sudden volume changes, inoperable controls, voice over stuck in an endless loop, unit not turning on, you name it. I went to exchange it today at the store where I purchased it. The employees acted like I had two heads and never heard of any problems. I thought I had simply purchased a defective model and wanted an exchange. After getting a little testy, the manager agreed to an exchange. My old shuffle was awesome and finally gave up the ghost after years of hard, hard use. This shuffle got to the point where I would start it up and merely start moving physically and it would seize up! This unit is made for working out with...just watch the video. Is there any fix? I'd put the unit in a plastic bag, but how does that help the earphone controls? APPLE HELP!!!

Sorry for not mentioning this sooner, but these waterproof controls are doing the trick. Suddenly I'm back in my routine...it was so nice I forgot to say anything about it. Check out swimman, it'll save you money. I actually like my third gen shuffle now that it always works the way its supposed to.

My problem with the Ipod shuffle 3rd gen is similar to most of the stuff I've read here....except that its the opposite of the volume increase. I took my ipod running a few days ago and noticed the volume was really low even though it seemed to be maxed out. This happened about a week ago. The shuffle still works and all but it plays at a pretty low volume, probably 50% of the volume it used to play before. I'm not even sure if its related to the moisture problem because this time of year its really cool the time I run and I hardly perspire! This is already the 2 shuffle I'm using in 3 months! So can someone tell me is its the same problem but in a different way...or am I seeing something new altogether! Would I just be better off dumping the 3rd gen Ipod and going back to the previous one?

Glad this post exists. Had my shuffle for about a month and within a week it started lowering the volume on its own and stayed low throughout my workout. Went to Apple and they replaced my earphones/remote. Would be nice to see an upgrade.

Hellow everybody!(sorry but ,my english is not very good)
I gave my brother and iPod shuffle(third generation) for christmas, as a present of course.The problem is that now the volume control of the headphones is broken.He cannot change the volume of the songs.´My brother goes to the gym every day, could that be the problem?

After an hour of working out my iPod shuffle became posessed with bizarre symptoms. It puttered out while I was on a beach vacation, I was very upset. I brought it back to the apple store and they wanted to just exchange the ipod itself, I had to argue my point for awhile until they agreed to give me new headphones. They were sure it wasn't the headphones. As you can guess, it happened again at the gym while doing cardio and now that I've read this thread I see that I'm not alone. I received my 3rd pair of earphones today. The apple customer service agent told me the earphones have been tweaked (but you can't see a difference). I refuse to go through this aggravation again and will try the plastic/tape idea. This is my first apple experience. I'm not impressed at all. Mistakes happen but there should be a product recall!

I have had two 3rd gen shuffles and two headphones. This thing keeps breaking if moisture comes near it. I tried putting a loop between the ear piece and the constrol and that help for a short while.
You cannot exercise with it. Nothing helps.
In a nut shell - these things are rubbbish.

My last mp3 player lasted over eight years, no problems. In fact I am going to start using it again!

My ipod shuffle lasted one month! I can't adjust the volume, or change the song.

What a waste of money! Anybody what it?

So that's the problem? I SWEAT?! What a stupid product. How many people (over 30 at least) use iPods to workout? Probably most! I am glad I found this out, I guess replacing the headphones won't work for me. Exercise aside, I live in a very humid climate and people sweat here even when they're NOT working out!

this should be a case study on how to turn a fantastic product into a complete piece of junk.

my 3rd gen shuffle has been completely unreliable, and i don't think that this is necessarily related to sweat in the earphone controls. as time goes on, this issue gets worse and at some point happens before i even begin to sweat. volume goes all the way up, all the way down, i completely lose any ability to control the device at all.

so they made it a little smaller. at what cost? was anybody really complaining at the 2nd gen was too big? did ANYBODY at apple even use this product? was any QA done at all?

put all these control issues aside. how is this a better design? how is this device easier to use?

Same problem here...unfortunately...send twice to the Authorized Service Center and they only change the headphones. I'm "feeling" that i'll keep doing this till the guarantee expires - or stop running at the gym 😟
Definitely we need a better solution or our money back...
and now Apple?

I don't recommend this method. I did try this loop but did not help as my remote controls were freezing up. I took it Apple for repair and they rejected the warranty stating that the loop caused physical damage to the cord. Bologna! The problem existed even before I put in the loop and tried other ways to make it work better. If the wires were frayed the symptoms are different. The remote works like a normal headphone with my Mac laptop and at times normally with the iPod shuffle, but mostly just for a few minutes. Apple is just trying to cover up this piece of poor design finding ways to avoid the real issues here. Now I'm stuck with a remote that fails to work like it is suppose to, need to find another oem part that works with this ipod 3rd gen. Take care you all.

Agree with mick mcmick. Sweat does not play a role anymore, if it ever did. I've worked with QC, QA and am engineer myself and bad designs and flaws are part of the design process. But to ignore the real issue and turn your back on customers who purchased a product and put faith in the product and brand is somewhat reflects a lack of integrity of the company and arrogance. It won't though stop my running and workouts, that's the good part.