Profmathers wrote:
Has anyone seen this issue? When starting a slideshow on a Leopard MacBook (10.5.6, 2.16 GHz C2D, 2GB RAM) while connected to an external VGA projector, the following error is displayed:
"Your computer may not have enough video random-access memory (VRAM) to play the slideshow at the current screen resolution."
Hi...
I think I just solved the problem you are reporting here!
To start with, I think I need to share how the problem began in my case:
1- I bought this new MBP 15.4" 3.06GHz, 8GHz memory, two NVidia cards (GeForce 9400M 256MB and GeForce 9600M-GT 512MB), SSD 256G, running Snow Leopard 10.6.1
2- Using the Migration Assistant app, I moved everything from my Intel iMac, which has iWork 08 installed and running Snow Leopard as well. I now actually think this is the reason I had the problem (see below).
3- When opening iWork 08 files using iWork 09, none of the iWork 09 apps worked properly. Keynote gave me the error you mentioned: "Your computer may not have enough video random-access memory (VRAM) to play the slideshow at the current screen resolution." However, this only happens when I open the file by choosing File -> Open. If, instead, I double click the file in Finder, Keynote simply immediately crashes. In addition, I wasn't getting editable slides in the main view, only their thumbnail previews could be seen in the navigation pane on the left. Even starting a blank presentation did that. Pages wasn't allowing me to type, and Numbers didn't give me any spreadsheet to work with.
4- So, because all 3 apps didn't work, I wondered whether this was something to do with my imported user-specific preferences, versus a non-user-specific iWork installation problem. I didn't think anymore that it was a compatibility issue (my initial guess). So I created a test account with administrative privileges, and logged out of my account and logged into the test account. Within that new account, iWork seemed to work normally!
5- So as a result of finding that out, I logged back into my regular account, and did the following:
a- Made sure I backed up my system (I have Time Machine running)
b- Dragged the Caches folder from /Users/"me"/Library/ to the Trash
c- Dragged the following files, found in/Users/"me"/Library/Preferences, to the Trash:
com.apple.iWork.Numbers.plist
com.apple.iWork.Pages.plist
com.apple.iWork.Keynote.plist
d- Shutdown
e- Safe boot (boot while holding down the shift key). This takes a couple of minutes.
f- As soon as I booted up, and it said "Safe Boot" in red font on top of the login window, I hit restart, and allowed it to boot normally. What this does is allow the system to safely regenerate a new caches folder.
g- I then logged in normally. Then tried running Keynote, and it ran perfectly, except you get that annoying "Welcome to Keynote" screen as if it was the absolute first time you opened the app. Everything worked normally from there on.
h- So I removed the test account and voila!
I think this is likely due to importing old preferences and cashes from the other machine. If that is the reason, then this must be happening to many others, and Apple should find a fix to this bug.
Hope this is helpful.