ITunes video and audio sync problems - need troubleshooting help

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ITunes video and audio sync problems - need troubleshooting help

Ever since I updated Itunes my audio and video have sync problems. My video is slightly behind the audio. I did not have this problem before the update and I've gone through and performed all/any recommendations to resolve the problem but so far I still have this problem. The sync problems are not there on my Ipod only in Itunes. What can I do once I've exhausted all the suggestions?

I know others are having the problems since I searched through the forums already but so far as I can tell no one has a resolution. I'm hoping someone can come up with a resolution.
Thanks
Scully03

Dell, Windows Vista

Posted on Mar 20, 2009 2:28 PM

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Answer 1

Scully03 Author

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Mar 25, 2009 9:15 AM in response to Scully03

Does anyone know if apple is working on this? I wish I had never updated Itunes. I didn't have this sync/audio problem before. Does anyone have a fix for this that is not listed in apple's support faq? Their solutions are not fixing it.

Please someone out there help those of us who are having this problem.

Scully

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Answer 2

May 21, 2009 6:23 AM in response to Scully03

I'm having this problem too.

I recently received a new computer. I did not have this issue with the old computer, but am having issues with the new computer. My video podcasts are out of sync when I replay them. I do not have this issue with watching movies only podcasts.

The video runs slower than the audio. It doesn't matter if the video is in the foreground or the background. I have updated my video drivers, but that hasn't changed anything. It doesn't matter if the replay is in a separate window or the itunes window. I tried increasing the streaming media buffer size – no good. I even reinstalled itunes and it hasn't fixed the problem.

I turned off the itunes sound enhancer. I tried to adjust the sound card’s accelerator (control panel > sounds and audio devices > volume > speaker settings, advanced > performance).

Any help would be appreciated. This is really annoying. I can force the video and audio to sync by pausing the video podcast, but I have to do that every couple minutes.

Message was edited by: FredtheWhale

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Answer 3

jdsrated

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May 21, 2009 12:25 PM in response to Scully03

Same problem here. It is getting to the point that I cannot watch any of the $100 in movies I purchased recently to watch. Since I cannot play them in any other player I am stuck. So far it seems the support side of i tunes is of low class. I have waited a week for a response to many other problems. These constant updates have actually turned my i tunes into a massive resource hog when it's running. I wouldn't complain if for the fact I have nearly $1,000 invested into it.

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