1505 Views 2 Replies Latest reply: Mar 22, 2009 12:23 AM by eaglesflight1258
This might be one of those "too simple to try" ideas, and if you've tried it, then forgive me.
Try ALL of your available USB ports on the computer. Try using someone else's (A friends) cable. Try plugging it in to someone else's (again, a friend, colleage) computer.
I have had a couple of instances where iTunes thought my phone was an iPod... I just restarted the phone while it was unplugged from the computer and then re attached. Once it said that no iPhone was present, but I repeated the "procedure" and the problem went away.
Close iTunes, and unplug and turn off your phone. Hold down the home button on the iPhone, and keeping it held down plug your iPhone into your MacBook. Wait until a screen appears with a USB cable and an arrow pointing to an iTunes icon. This means the phone is in recovery mode. Open iTunes. iTunes should recognize a device in recovery mode. From there, you will have to do a restore.