2 Replies Latest reply: Mar 23, 2009 12:02 PM by Courtney Walton
Jeancw Level 1 Level 1 (0 points)
Hi,
Just purchased my new iphone and whilst installing an Apple software update from itunes, the phone suddenly hanged and afterwhich an image showing the usb cable connecting to itunes logo appeared and the phone is now not responding. Everytime I tried to switch it off and on, the same image just appears. When I connect the phone to the pc, itunes no longer activates automatically.Anyone to advise pls? Thanks

Windows XP, Windows XP