6 Replies Latest reply: Apr 21, 2009 3:54 PM by paul u.
Deuire Level 1 Level 1
Hello all..i just got the iphone 3G last week and have been playing around ever since..With my blackberry it took me 5 minutes to set up my AOL email account and my College email account..

With the iphone the aol account was a breeze but im having trouble with my school email..I am not sure as to what the email server is..I talked to someone that runs the email and stuff here and they said the incoming email server was mailbox.student.wpunj.edu....

This is what i have...
email - deuirej@student.wpunj.edu

domain-blank
Username - deuirej
password - password
description - Wpu mail(william paterson university)
then it asks for server - i punch in mailbox.student.wpunj.edu

Then the iphone says that it was unable to verify certificate...or exchange account verification failed..i know the post is long but i want to figure this out..

thanks in advance

Dell, Windows XP
Solved by Damon M. on Mar 24, 2009 9:41 AM Solved
This link to the university web site might help out.

http://ww2.wpunj.edu/adminsrv/isnhs/faqs.html#SMTPPOP3

Hope this helps.
  • Allan Sampson Level 10 Level 10
    Is your school email account an Exchange account, or a POP or IMAP account?

    If an Exchange account, in order to create the account on your iPhone using the Exchange account preset - which accesses the account and the Exchange server via ActiveSync, ActiveSync must be enabled at the Exchange server for your account.
  • Deuire Level 1 Level 1
    it is a microsoft exchange account..active sync? on itunes on the computer?
  • Allan Sampson Level 10 Level 10
    ActiveSync is a Microsoft product, which Apple has licensed from Microsoft for the iPhone.

    When creating an Exchange account with the iPhone's mail client using the Exchange account preset, this creates the account using ActiveSync for access with the Exchange server. ActiveSync provides for push access with the email account, and over the air syncing for contact info and calendar events with the Exchange server.

    ActiveSync must be enabled at the Exchange server for your account in order to access an Exchange account via ActiveSync with the iPhone's mail client.

    RIMM has not licensed ActiveSync from Microsoft for the Blackberry. RIMM provides a dedicated email delivery service for the Blackberry. For Blackberry access with an Exchange server, the Blackberry Enterprise Server must be licensed from RIMM.

    You an access an Exchange account as an IMAP account with the iPhone's mail client, but IMAP account access must be enabled at the Exchange server for your Exchange account.
  • Damon M. Level 4 Level 4
    This link to the university web site might help out.

    http://ww2.wpunj.edu/adminsrv/isnhs/faqs.html#SMTPPOP3

    Hope this helps.
  • Deuire Level 1 Level 1
    thanks Damon..i guess i should have done a little more research...i used those settings for 'other' email account not an exchange and it worked with SSL turned off..
  • paul u. Level 1 Level 1
    hi im trying to set up my wpu email on my iphone. its telling me to check my incoming mail server. for incoming/outgoing i put mailbox.student.wpunj.edu, can you tell me exactly what to put because im a little lost