1 Reply Latest reply: Jun 11, 2009 2:33 PM by ToyotaEditor
manishraje Level 1 (0 points)
I work in my office behind firewall... I have set the proxy in the Network->Proxies in all the options along with my username and password.

My iTunes is able to show my Store (India), but when I try to sign-in. It give following error

"We could not complete your iTunes Store request."
"You must log in to the proxy server in order to access the iTunes Store."

I couldn't find in iTunes->Preferences... any field to enter my proxy username/password.

Please help to resolve this issue.


Mac Mini, Mac OS X (10.5.6), 1.83 GHz Intel Core 2 Duo, 1 GB Memory
  • ToyotaEditor Level 1 (10 points)
    I'm having the same problem here in the US. I'm behind a corporate firewall. Proxy settings are correct and I can connect to any web page, but I can't log into the iTunes store.
    I can log into the store on my office PC which has the same proxy settings and is on the same network.. but my PC won't recognize my iPhone due to external device blocking software. I was hoping 8.2 would fix this problem.... any suggestions???????