double sided printing konica minolta 350

Question

double sided printing konica minolta 350

Hi
At work we have a newtorked (IP) Konicam Minolta 350 printer. I have installed the latest drivers and can print to the printer, but the option in layout to print double sided is greyed out and I don't know how to select it. I do quite a bit of .pdf printing for my residents and prefer to print dbl sided (environment and all that blah blah)
Anyone got any suggestions?
Any help much appreciated..
Mike

macbook, Mac OS X (10.5.6)

Posted on Mar 26, 2009 4:19 AM

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Answer 1

PAHU

Level 6

16,723 points

Mar 26, 2009 2:24 PM in response to mblackburn13676

You may need to enable the duplex (two-sided) option. In the Print & Fax pane, select the KM in the printer list and then click Options & Supplies. In the new pane select the Driver tab and look for a duplex option to enable.

If there isn't an option to enable it you may find that there is another menu in the print dialog to select two sided, such as Finishing.

I believe I have the 350 driver installed on a Mini at work for a previous posting. I will confirm the setting later today.

PaHu

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Answer 2

Mar 30, 2009 1:48 AM in response to PAHU

Thanks for the reply PAHU. The duplex unit is selected. I have looked at all the options in the print dialog, no joy. Have searched extensively on the net, with no luck.. can't believe I'm the only one with this problem..... I wonder if using a generic driver may help?

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Answer 3

PAHU

Level 6

16,723 points

Mar 30, 2009 5:12 AM in response to mblackburn13676

I had a different model of KM MFD that I downloaded previously, so I downloaded a C350 driver for 10.5 from the following US web site just now.

http://onyxftp.mykonicaminolta.com/download/SearchResults.aspx?productname=350#3 01

The package is called KONICAMINOLTA 350150.pkg.

Ran the installer then created a dummy IP print queue. Browsed to the KM350 model and added. A window appeared asking for confirmation of the accessories installed - the duplex unit was already checked.

Opened a document in Preview and selected to print. Selected the Finishing tab and there was the Duplex option, already ticked. Obviously couldn't test this but at least the option was present in the print dialog.

Hope this helps,

PaHu

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Answer 4

Mar 30, 2009 5:15 AM in response to PAHU

I am pretty sure that is the same driver I downloaded. If you look in the layout tab in preview, was the option to print 2 sided greyed out or not? In the finishing tab on my setup I also have the duplex unit checked, just like yours.
Thanks for the replies by the way!

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Answer 5

PAHU

Level 6

16,723 points

Mar 30, 2009 5:26 AM in response to mblackburn13676

Yep - the layout > 2 sided is not available. This is normal for printers that supply their own duplex option.

So, with the Finishing > Duplex option checked, is the printer not printing duplex?

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Answer 6

Mar 30, 2009 12:54 PM in response to PAHU

I must be honest, I haven't tried. Pretty lame huh? I just assumed that if I couldn't select 2-sided printing, it wouldn't do it. I will give it a shot tomorrow.... Watch this space....

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Answer 7

Mar 30, 2009 10:35 PM in response to mblackburn13676

Thanks again PAHU. And the award for the dumbest Mac Noob of the year goes to .... me. Selecting duplex on the finishing tab made the printer print on both sides of the page. What a fantastic forum, thanks again for solving my problem.....
Mike

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Answer 8

PAHU

Level 6

16,723 points

Mar 30, 2009 11:42 PM in response to mblackburn13676

Great news Mike. Don't put yourself down too much - it's an easy mistake. I can assure you that you are not the first and you will not be the last...

At least you know how to award points in this forum! Many thanks.

PaHu

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Answer 9

May 11, 2009 11:54 AM in response to PAHU

PAHU,

Thanks for your replies on this. I am having the same problem with duplex printing. Would you mind specifying the exact link to the package that you downloaded? Is it the Pi3505e ps mac104 v022us.dmg?

Thanks again.

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Answer 10

May 11, 2009 12:11 PM in response to Brewster B

PAHU,

Similar problems here. I have a KM Bizhub C353 that had duplex printing. I've bought a new machine and now it no longer works.

I downloaded the Pi3505e ps mac104 v022us.dmg (is that right? I wasnt sure from your link if that's the file you were suggesting). When I add the printer via IP, I have four printer option menus, "Model", "Paper Source Unit", "Finisher", and "Punch Unit". Duplex printed is not listed, nor is it in any of those menu items. Any ideas?

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Answer 11

PAHU

Level 6

16,723 points

May 11, 2009 3:35 PM in response to Brewster B

Hi there,

The driver I tested and commented about was the one listed as being for 10.5.

http://onyxftp.mykonicaminolta.com/DownloadFile/Download.ashx?fileid=14631&produ ctid=867

Looking at the one you downloaded, it appears to be for a different model (the 3505). You can see from the top of the page displayed by KM that any model with 350 in its name was displayed. It is possible this 3505 doesn't support duplex. If you download the driver I have shown via the link above then you can set duplex in the Installable Options menu.

PaHu

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