Some Gmail emails not showing up in Mail.App

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Level 1

15 points

Some Gmail emails not showing up in Mail.App

I just changed my Mail settings for my Gmail account from PoP to IMAP - i.e., I created a new IMAP account, made sure it was working, then got rid of the PoP one. Mostly, things are working fine, except I'm having one problem: I have some emails that are in my webmail inbox that don't show up in my Mail Inbox, or anywhere in Mail. I set the email to "unread" on my web account, but still nothing.

Also, my various Smart mailboxes and the Gmail folders keep showing I have unread mail, but if I click on those folders, the number goes away and there are no unread mails. What is going on?

I have my Gmail account and Mail.app set according to the Gmail directions.
Thanks!

17" Powerbook, Mac Pro, Mac OS X (10.4.11)

Posted on Mar 26, 2009 11:46 AM

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Answer 1

BDAqua

Level 10

238,979 points

Mar 26, 2009 1:33 PM in response to Jim Gilland

Not certain, but this can fix myriad Mail problems...

Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.

Move this Folder to the Desktop...

/Users/YourUserName/Library/Caches/Mail/

Move this file to the Desktop...

/Users/YourUserName/Library/Mail/Envelope Index

Reboot.

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Answer 2

Jim Gilland Author

Level 1

15 points

Mar 26, 2009 1:37 PM in response to BDAqua

I tried that, no change. Thanks though.

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Answer 3

BDAqua

Level 10

238,979 points

Mar 26, 2009 2:34 PM in response to Jim Gilland

Which exact GMail boxes show unread but non-existent Mails?

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Answer 4

Jim Gilland Author

Level 1

15 points

Mar 26, 2009 6:28 PM in response to BDAqua

BDAqua wrote:
Which exact GMail boxes show unread but non-existent Mails?

The email shows up in my web Gmail Inbox; it doesn't show up in my Mail.app Inbox. It did, finally, show up in one of my smart folders, which now leads me to wonder: I've got a Gmail Label that corresponds to the Mail.app smart folder - does that somehow suck the mail from the Apple Inbox into the Smart folder? If I drag the email from the smart folder into the Apple Inbox, it doesn't appear there.

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Answer 5

BDAqua

Level 10

238,979 points

Mar 26, 2009 7:29 PM in response to Jim Gilland

The Smart Foolders aren't really folders at all, just more like a spotlight search.

If it isn't too much trouble I'd get rid of the Smart Folders for now to test.

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Answer 6

May 11, 2009 4:07 PM in response to Jim Gilland

{quote:title=Jim Gilland wrote:}
The email shows up in my web Gmail Inbox; it doesn't show up in my Mail.app Inbox.

I'm having the same problem: email in my web Gmail inbox, but not in my Mail.app inbox. Was a solution ever found for this?

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