2 Replies Latest reply: Apr 3, 2009 2:33 PM by unsung1OR
missmary0067 Level 1 (0 points)
I can not get my ipod shuffle to sync anymore. It was working for a long time and now it will not sync at all. i have uninstalled and re-installed and it will still not sync. I have the lastest software updates. This is the error message that I get after running the test:

Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
To Be Filled By O.E.M. To Be Filled By O.E.M.
iTunes 8.1.0.52
QuickTime 7.6
FairPlay 1.2.12
iPod Updater Library 8.1d19
CD Driver 2.1.0.0
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.0.27
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)

iTunes Serial Number C612586803C7DC51

Current user is an administrator.
The current local date and time is 2009-03-28 16:50:04.
iTunes is not running in safe mode.

Video Display Information

NVIDIA GeForce 7050 PV / NVIDIA nForce 630a


** External Plug-ins Information **

No external plug-ins installed.

** iPhone/iPod Touch Sync Tests **

No iPhone or iPod found.

Ipod Shuffle 1GB, Windows XP
  • tigerjuju Level 1 (0 points)
    I am seeing the same problem here...
  • unsung1OR Level 1 (0 points)
    I was getting the exact same thing with my 2nd generation Shuffle after I installed Itunes 8.1 to my computer. Couldnt load my Ipod at all.

    I was reading over in http://discussions.apple.com/thread.jspa?threadID=1244785&tstart=0 and tried what the guy suggested. I created a playlist of the songs I wanted to load to my Ipod, then clicked on my Ipod. I set the Ipod to autofill from the playlist I set up, then hit the Autofill button. I unplugged my USB mouse, waited 2 seconds, then plugged my mouse back in. Miraculously the playlist began to get loaded onto my Ipod and I can use it again. Unfortunately I have to do this every time I want to add or remove something from the Ipod, but hopefully Apple will fix this sometime soon (hint, hint!).