Problem with 15.4 Macbook Pro video.

Question

Problem with 15.4 Macbook Pro video.

Hopefully somebody has seen this and can tell me what's going on before I take it in to apple. I have had this new Macbook Pro for 3 weeks now. If the machine is cold (sleeping for a while or maybe its been off all night), and you turn it on, there are yellow interference lines all over the screen from top to bottom. Its almost like a bunch of interference from something but it does it everywhere. While it seems like a heat related issue, moving the laptop helps and the problem doesn't come back until the machine is cold again. Also, it doesn't do it on external displays.

It does this during post, in Mac OS and in Windows. Anyone seen this? Maybe a loose cable? I need to take it in to the Apple store but I know they are not going to be able to reproduce the problem because thats just the way things go. It would be nice to tell them specifically what's going on. Any ideas are appreciated.

Mac OS X (10.5.6)

Posted on Mar 30, 2009 7:21 AM

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Answer 1

Allan Jones

Level 9

68,660 points

Mar 30, 2009 8:04 AM in response to John Christena

First, welcome to Apple Discussions!

I'd take a picture of the problem when it occurs at home in case the computer will not do it once you get to the Apple store. Take the picture with you.

I have had this new Macbook Pro for 3 weeks now.

If it is is the most recent model with the black keys and black bezel around the screen, you should repost in that model's forum area here:

http://discussions.apple.com/category.jspa?categoryID=251

There are significant hardware differences between the current models and the originals that the current forum covers. Maybe someone in the other forum will see something familiar and be able to offer a suggestion.

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Answer 2

Mar 30, 2009 8:40 AM in response to Allan Jones

Thank you for the suggestion. It is the new model you reference. I will repost in that area. Thanks again.

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