Previous 1 2 3 Next 35 Replies Latest reply: Oct 12, 2009 8:00 AM by Davidlr59
JCC Level 1 Level 1
iTunes freezes when iPhone is plugged in for syncing. Already uninstalled and reinstalled iTunes, Quicktime and Apple Mobile Device Support. Already rebooted computer and iPhone. Running iTunes 8 for Windows and the latest software version for the iPhone.

HP pavilion, Windows Vista
  • JCC Level 1 Level 1
    Delete the podcasts on the iPhone and the freezing issue with itunes stops.
  • rafico Level 1 Level 1
    I had exactly the same problem and it was also solved by deleting all podcasts from the iPhone. These we podcasts that I had downloaded directly to the iPhone from the iTunes store.

    Apple should fix this.
  • martin75 Level 1 Level 1
    I have this problem but cannot find how I can delete podcasts directly from the iphone. All of my podcasts were downloaded by iTunes.
  • JCC Level 1 Level 1
    Slide your finger to the right on the podcast's icon in the menu on the iPhone and the 'Delete' button should appear. Took me awhile to figure this out too.
  • martin75 Level 1 Level 1
    I have deleted all of my podcasts from the iPhone but this has not helped - iTunes freezes as soon as I plug in the iPhone to the USB.
  • vankarru Level 1 Level 1
    Same problem with me. As soon I as connect the ipod touch my iTunes stops responding. It has been more than 2 months that I can't sync ipod.
  • JCC Level 1 Level 1
    vankarru,

    Did you delete all of the podcasts on the iPhone? There is something that causes an issue with iTunes on some podcasts downloaded directly by the iPhone. Podcasts that are synced into the iPhone via iTunes don't seem to be a problem.
  • martin75 Level 1 Level 1
    Ally my podcasts downloaded by iTunes and I have deleted them. Problem not solved. Anyone with any suggestions - I have gone over to MobileMe for contacts and calendar synchronisation and that seems to work perfectly. I just want to be able to sync my music and podcasts which you can only do through connection to the PC.
  • jdamato42 Level 1 Level 1
    Its ridiculous that they cant fix this.
  • Saxman69 Level 1 Level 1
    This is really frustrating - I get the same freezing - I have no podcasts on my phone - and never have had.

    The phone used to sync OK but now it just jams up itunes completely - I dont think Ive changed anything and Ive tried all of the remedies suggested by Apple

    The Apple site also says this is solved - it would appear that it isnt
  • nush1 Level 1 Level 1
    i've never had any podcasts either on my iphone....updated itunes to the latest version earler today, worked fine initially, but now whenever the iphone is plugged into the comp, itunes freezes...

    AAARGH!
  • sngreen Level 1 Level 1
    I never had any postcards on the iphone, only on the ipod. Deleted all. Removed iTunes completely. Deleted library. Installed iTunes again. Works fine (well, in apple terms) till the iPhone gets connected. Then it freezes.

    Another question, if anyone knows, do the garbage-makers Apple provide any direct support, or is it all through I-have-the-same-problem-too boards where one can (possibly) get any clues what the problem is?

    thanks,
    -sg
  • rakeshagrawal Level 1 Level 1
    Deleting all the podcasts on my phone totally worked! Excellent.
  • sngreen Level 1 Level 1
    For a moment I thought I got it. Perhaps it will work for someone else.

    Start iTunes with iPhone unplugged.
    Go to preferences, Devices, and delete backup.
    Restart iTunes, plug the iPhone in.

    Mine worked only for one sync, on the second try it froze up again. Amazing junk!.

    - sg
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