6 Replies Latest reply: May 6, 2009 8:24 AM by smhavican
mahrunisa Level 1 Level 1
My iPhone, which was apparently a new/refurbished phone that I got three weeks ago to replace my old whacked out iPhone, is stuck in recovery mode.
The screen has a usb cable and itunes logo on it with an arrow to connect. When I connect it, it asks me to restore. The problem is that I never backed up my phone, or even connected it to my computer because i thought my computer was causing the problem with the old phone (that i just had replaced). Now, i painstakingly took the time to add all my contacts by hand, type in notes, set up the calendar, download apps, etc. I also have lots of pictures and data on it that i do not want to lose. Can anyone tell me how to get out of this recovery mode, which btw happened for no reason at all while i was on a very important call, and fix my phone back to normal?
I have searched online and used any possible suggestion, including ibrickr, ziphone, quickpwn, which all claim to be able to reboot iphone.

Dell Inspiron 1501/MacBookPro, Windows Vista, iPhone
  • j&ahand Level 1 Level 1
    I just spent half the night looking up different threads and ideas and trying different things to get my phone out of this mode. Like you, my phone was fine one minute then it was in the recovery mode the next. First try resetting your phone by pressing down the home button and the top button at the same time. When the phone goes black, let go. If that doesn't work, you have to restore it in itunes.
  • ImSofaKingWeeTodded Level 1 Level 1
    Pull out sim card and I promase it will return your iphone to previous state, let me know after trying.
  • MomODesign Level 1 Level 1
    How do you pull out the sim card?
  • swakleete Level 1 Level 1
    I am in the exact same boat
    But removing my sim card did nothing.
    I was told there are "recovery" companies out there that can recover my information but they are $$$$$
    Isn't there another way?
  • Neil Phillips Level 3 Level 3
    Try connecting it to another computer. Its a long shot but for me it let me reback up the phone to the new computer. Then I recovered it.
  • smhavican Level 1 Level 1
    I had the exact same problem with my iPhone a few months ago. I was in the middle of an update and it told me to connect to iTunes while it was already connected, but then stayed frozen. I tried restoring, removing the sim card, reinstalling iTunes, using a different computer, everything. Unfortunately you'll probably have to take it to the Apple store like I did. They wiped out my phone and fixed the problem in about 2 seconds, but they did it in the back room so I have no idea what they actually did. Probably worked their Mac Genius magic or something. Sorry :\