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Password Problems: The Apple ID you entered couldn't be found

I have the current version of iTunes. I have tried resetting my password.

However, I continue to get this error message when I try to log in and purchase something from iTunes: "The Apple ID you entered couldn't be found or your password was incorrect. Please try again."

Is this a server issue, as this page suggests ( http://www.razorianfly.com/2008/breaking-apple-experience-major-server-issues-wo rldwide/) -- Does anyone know how to fix this?

ThinkPad, Windows XP

Posted on Apr 3, 2009 1:07 PM

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21 replies

Apr 3, 2009 3:22 PM in response to serrette01

i have been on the phone with apple twice today. appears they ARE HAVING SERVER ISSUES!!! they say to wait an hour and try again. I have waited 3 hours, and they are still not up and running. just put in my third phone call and they told me the same thing "wait one hour"....
(frustrated) but they say they are working on it...... how much business do you think they are losing?

Apr 3, 2009 4:54 PM in response to serrette01

I try to login in to my accounts on:
-Chile
-UK
-Spain
-Canada
but i still have the problems. I try to enter on my iPhone, on a Mac, on Windows but all have the same thing, wrong ID or password. I'm worried, because i have money on that accounts from the iTunes Cards i bought...
I hope the iTunes Support resolve this issue the most soon as possible.

Password Problems: The Apple ID you entered couldn't be found

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