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computer won't turn on

My G4 iMac won't turn on. No noise, no lights, nothing. I have checked power cords, power outlets, reset the PMU and nothing. I took it to service shop and they said it was too old to fix, that is no parts, so it wasn't worth paying to have it opened up. The only reason I persist is that I was going to give it to a friend who is now divorced and didn't get the computer stuff and can't afford any internet access currently and I thought I had a functioning and unused computer on a desk. It is unused but is not now functioning, although it was when I put it upstairs. Any suggestions? Could a dead back-up battery cause failure to start? Is it replaceable? Are the parts available? Thanks.

iMac G4 800 17" flat panel/256/80G/SuperDrive, Mac OS X (10.4), purchased Nov. 2002 and unused for 4 years

Posted on Apr 4, 2009 4:13 PM

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Posted on Apr 4, 2009 5:17 PM

If it's been unused and unplugged for 4 years, the PRAM battery is probably dead or very weak. It looks like this

http://eshop.macsales.com/item/Newer%20Technology/BAA36VPRAM/

I don't know where it goes on an iMac G4, but I'm sure there are online guides. You might try it with NO PRAM battery installed. I've heard of cases where it would not work with a weak battery, but it did at least power up with no battery.

Also, when you reset the PMU, make sure you followed this procedure precisely.

http://support.apple.com/kb/HT1712
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Question marked as Best reply

Apr 4, 2009 5:17 PM in response to skindeep

If it's been unused and unplugged for 4 years, the PRAM battery is probably dead or very weak. It looks like this

http://eshop.macsales.com/item/Newer%20Technology/BAA36VPRAM/

I don't know where it goes on an iMac G4, but I'm sure there are online guides. You might try it with NO PRAM battery installed. I've heard of cases where it would not work with a weak battery, but it did at least power up with no battery.

Also, when you reset the PMU, make sure you followed this procedure precisely.

http://support.apple.com/kb/HT1712

Apr 4, 2009 8:02 PM in response to skindeep

Hey skindeep and Welcome to Apple Discussions,
Well first try resetting the PMU as Kenichi suggests.
If that doesn't help in that reference that he sent you to there's a picture of the location of the PMU button. Just down from there are 4 test points and one that is separate from the group of 4. That one is the ground and the one closest to it in the group of 4 is the battery test point. It should read over 3.5 Volts. If not replace the battery.
If you find that daunting you can email me.
Richard

Apr 5, 2009 6:54 PM in response to skindeep

The level of disassembly required to replace a 1/2AA 3.6v lithium battery
on the logic board of this type of computer is not something an average
user would be equipped to complete; or if they did, without the proper
knowledge, skill, any special tools or supplies, there may be issues or
damage to the computer.

The take-down process is published online at a few web sites, on how
to open the computer, steps to take, what you'd need, including the
fact the bottom inner layer of computer requires re-torquing when it
is reassembled; thermal paste and a torx-type of screwdriver, a new
battery, and careful handling of the parts inside is required. Anything
short of near perfection, and damage to other parts inside may result.

iMac G4 Take-apart for drive and ram upgrades:
http://www.xlr8yourmac.com/systems/imacg4/imacg4takeapart.html
http://www.faqintosh.com/risorse/en/guides/hw/imac/g417hd/

{The battery access level is on the main board, where hard drive and
other major components are also accessible by an expert.}

So, since that area of the computer was not intended to be user-accessed,
the information you read about it confirms the (esp under warranty) need
to have someone trained and able to perform the procedure for end users.

Replacing the battery on the logic board would require a minimum shop time
and in some cases, a technician may be able to test the hardware and do
the battery replacement. Of course, there is a chance the power supply has
failed; but a tech could use a multi-meter and test the computer without
taking it apart, since there are test ports beneath the bottom cover near the
PMU reset button, airport card slot, and SO-DIMM ram slot.

There are some shops out there who will still work on these iMac models;
you may have to ask if there are other independent specialists near you.
Even smaller cities have a few, and others may have no trouble testing it.

Good luck & happy computing! 🙂

computer won't turn on

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