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iPhone synced to another iTunes library?

I've been trying to sync my iPhone recently but get a message that it is synced with another library. That is very unlikely since I've never connected my device to any other user account or computer. I'm assuming something went wrong on the most recent update that might have caused this new warning message to appear. I don't mind replacing everything on my phone with this iTunes library but I don't want any other part of the iPhone to be compromised. Forgive me if this is a silly question, but will erasing the contents of the iPhone with the "new" iTunes library affect other areas or just the music and apps? Thanks in advance.

MacBook, Mac OS X (10.4.11)

Posted on Apr 6, 2009 1:12 PM

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12 replies

Apr 14, 2009 4:21 PM in response to auntmarching

This is happening to me, as well. After the most recent update to iTunes on the mac, syncing now gives the warning that the phone is synced with another itunes library... but that's not the case.

I'm telling it to sync my videos, apps, ringtones, and music... I really hope that it doesn't erase my address book!!! How do I backup my address book now?

Apr 14, 2009 4:42 PM in response to michelle.behr

As already provided, replacing iTunes content on your iPhone will not erase or touch any other content on your iPhone.

In regards to contacts, the iPhone is designed to be synced with a supported address book application on your computer. With a Mac, this can be with the Address Book application, which is selected under the Info tab for your iPhone sync preferences.

Are you currently syncing contact info with the Address Book application on your Mac?

Contact info on your iPhone is also included with your iPhone's backup, which is created and maintained by iTunes and updated if needed as the first step during the sync process if any of the data on your iPhone that is included with the backup has changed since the last sync.

Jun 1, 2009 6:24 PM in response to Allan Sampson

I don't recall syncing my wife's phone with any other iTunes library. But I too am getting the same message: "The iPhone "xx" is synced with another iTunes library. Do you want to erase this iPhone and sync with this iTunes library?". I don't want to erase the apps my wife has downloaded, but would like to sync selected playlists from our iMac to her phone. Are apps considered iTunes content? If so, is there a way to back up the apps on her phone so I can restore them if I "Erase and Sync"?
Thanks!

Jun 1, 2009 6:47 PM in response to Mike in SRQ

Apps are considered iTunes content since apps are stored in your iTunes library. Apps purchased/downloaded with the app store on the iPhone should be transferred to your iTunes library the first time the iPhone is synced with iTunes after doing so.

Apps are not included with the iPhone's backup. 3rd party app settings and data created and stored by a 3rd party app is included with the backup. If these apps are not in your iTunes library, you can re-download the apps with iTunes on your computer and you won't be charged again for any paid apps as long as you use the same iTunes account to re-download the apps that was used to purchase the apps originally.

Jun 1, 2009 7:16 PM in response to Allan Sampson

Thanks Alan,
How can I tell what iTunes library my wife's iPhone is syncing with? And how do I change it?

She purchased some music and downloaded some apps using my iTunes store account before we connected it to our iMac. I connected her iPhone, opened iTunes on our iMac and synced, but there are still no apps visible in the "Applications" library.

I'm willing to re-download the apps, but want figure out how to sync correctly with the iTunes library we use on our home iMac.

Jun 1, 2009 7:40 PM in response to Allan Sampson

This is exactly why I'm confused. I thought I only had one iTunes library, and have only set up one iTunes account.

Now, my understanding is that iTunes created a new library every time you install a newer version of iTunes so I think I may have several libraries. But I have never changed back to an older library (knowingly). I'm currently running iTunes 8.1.1. All the music in my library has been purchased with the same login that my wife used to purchase music and apps on her phone. I thought this was the same library we were syncing with - but apparently that is not the case.

Confused.

Jun 1, 2009 7:48 PM in response to Mike in SRQ

When iTunes is updated, the iTunes library is updated along with a Previous iTunes Libraries folder created within the iTunes folder. If you check the size of the former iTunes library files within this folder, they aren't anywhere close to the overall size of your iTunes library, and cannot be reused by iTunes after iTunes is updated. Above the Previous iTunes Libraries folder is the iTunes Music folder where all music and video is stored, and the Mobile Applications folder where all 3rd party apps are stored.

Something else has gone wrong with her iPhone.

Jul 29, 2009 6:41 AM in response to auntmarching

hi,
I am having a similar problem to this, and unless I have misunderstood the answers so far there is somethng I'm still not sure about!

I have been getting the same message, If I press that button to 'erase and sync' that we have been seeing - what will actually be erased?

My contacts and calenders dont matter, as they are mobileme'd up, my music doesnt matter as there currently isnt any -

but will my apps be erased or not?
and what about all my general set up and settings of the iphone (3GS 3.0)

I just want to be able to put my music onto there from my laptop, without losing everything else I've done on the phone so far!

cheers

Simon

iPhone synced to another iTunes library?

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