Macbook Pro Induced Rash?

Shortly after buying our Macbook Pro in Jan 2009, my wife started getting a burning rash with small deep seated blisters on her hands. She diagnosed it as dyshidrosis. a rare form of eczema. After two months of changing soaps, lotions, etc we recalled that it started when we bought the Mac. She quit using the Mac on a Saturday and within a few days her symptoms were gone.

We thought it may have been a nickel allergy, but a nickel test kit revealed that nickel is neither present in the aluminum body nor the touchpad.

She tried using the Mac again after a week of abstinence and the symptoms started to return.

Any ideas?

Macbook Pro, Mac OS X (10.5.6)

Posted on Apr 7, 2009 5:04 PM

Reply
4 replies

Apr 21, 2009 10:18 PM in response to Aspis

2 days ago I came down with a rash on my right forearm....the part that slides over the right lower surface of my Macbook Pro. I am on my computer for hours at a time. I am on a trip to Korea so do not have a doctor to go to. It is very annoying. I am adjusting my typing posture to avoid contact between the rash and the computer body...it seems to be getting better, but also seems to be spreading. I am curious if you get more info from your dermatologist. I read something about aluminum allergies...not sure if that is real or mythical.

Apr 7, 2009 6:32 PM in response to Aspis

While it seems your wife's rash seems related to the MacBook Pro. It is possible that there may be something else involved, the desk or something else that she makes contact with when using the MB Pro, something that has gotten on the surface of the MB Pro, etc. You would probably need to get with the Dr who diagnosed her dyshidrosis to see if the MB Pro is the actual cause.

If you and the Dr are able to isolate it to the MB Pro, call AppleCare and provide them with that information. They are pretty good about allowing returns or exchanges for another product under those circumstances.

And do post back and let us know what you find out.

Apr 7, 2009 7:07 PM in response to Aspis

The main body of the MBP is anodized aluminum, which should be fairly inert. However, the keys are painted plastic, and I believe the trackpad is either plastic or glass. There could be a contact sensitivity to the paint or plastic.

Could she use an external keyboard and mouse? Not a real solution I know, but maybe a workaround.

Good luck!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook Pro Induced Rash?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.