Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Phone is frozen wont let me enter my passcode

Can someone help? My phone is frozen and will not take my passcode or will not switch off. Won't even switch of when I remove my sim card.

Acer, Windows Vista

Posted on Apr 8, 2009 12:02 PM

Reply
Question marked as Best reply

Posted on Apr 8, 2009 12:06 PM

first step... try resetting your iPhone by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
5 replies

Phone is frozen wont let me enter my passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.