5427 Views 12 Replies Latest reply: Jun 11, 2009 7:58 AM by baydreaner
I'm having this exact same issue and I've tried everything I can thing of to solve it with no success.
I've rebuilt the mail database repeatedly, I've removed in many different combinations the plist files and envelope indexes and started over.
I've even reinstalled Mail.
Nothing is working here.
Does anybody have any better ideas?
In the end I tried eveything that the manuals and support forums suggested.
I had to remove mail, completely, taking a copy of all my mail boxes and backups etc, then re-installed it and then imported then re-set mail and imported them as folders into my mail application.
in the end they are shown in the side bar as imports, rather than going into my inbox, but it meant I could start my inbox from fresh and clean it up as I go
I will try and find the thread that I followed, but I took a copy of the mail folder, the mail download folder. the mail preferences.
But I also backed up Mail using a free tool, check this out (this is the paid for version, but I used the free version)
I then followed the instructions to remove mail from the mac, and then reinstalled it, starting from scratch. But I then imported the .mbox folders into a new folder I called imports so that my inbox would stay fresh
the only thing I would say is.......remember to backup your sent folder, I missed it first time I did it and ended up losing all the emails I had sent to people.
I always take a complete copy of the MAIL folder in your library and also have the email backup software copy as well,
But check out on here about removing the elements. I only removed what I could see and then reinstalled and since not had a problem. if it happens again I will document what I did
Thanks so much for your help on this. This problem has persisted for a few weeks now and it's driving me mad. You mentioned that you "followed the instructions" to remove mail from your Mac. It would be very helpful if you could conjure up those instructions.
Also, to reinstall mail did you use Pacifist to accomplish that?
I'm not too worried about backing up sent folders and such since I use IMAP for mail, meaning everything is saved on the server. I think I only need to worry about saving the mailboxes that are "On My Mac."
I'll try to deal with this problem this weekend and report back.
Again, thanks for you time and attention.
Well, as you no doubt read above I planned to try, as a last resort, completely removing Mail and everything associated with it that I could find and then reinstall.
I did that and that seems to have solved my problem. Also, as mentioned above by another poster who advised me of this tactic, he reimported his mailboxes back into Mail which then listed them under "Imported" is his Mail sidebar. That works fine but then all you have to do is drag the mailbox out of the imported folder and drop it back on to "On My Mac" and they live there just like they had previously. This is likely the only way you're going to get back to normal again. If you have mailboxes that you need to save, drag them out of your user/library/mail directory, to the desktop or somewhere else before you delete everything. That way you can reimport them or just move them back to that directory.
Finally, I can not say enough about using IMAP as opposed to POP mail if your ISP supports it because I basically never lost any messages through this process. They all stayed on the server. The only messages that I potentially could have lost were those saved "On My Mac." But as I said, I backed those mailboxes up and saved them before deleting OSX Mail.
Sorry, for the longwindedness but I am very much relieved.