13 Replies Latest reply: Apr 10, 2009 10:17 AM by Katrina S.
IDJ4U Level 1 Level 1
I use a maxtor external hard drive for my music storage(f:itunes) with 7000 songs on it. My Itunes library all of a sudden stopped locating the files. Through forum posts, I used advanced/change file location to f:itunes, and the only way I could hear the songs was to open the f drive and individually click on each file.
I thought using library/consolidate library would solve this problem, now I have 2 or 3 copies of each song. Some of them play (with Fdrive connected) while others still show the cannot locate source message. When I tried a few songs I deleted the ones that would not play when clicked on, while keeping the ones that did. After deleting, the original ones now won't play.
How do I get my original set up to work, with Itunes library on my laptop to only display 1 track not 2 or 3, and play from the source files contained on my external HD? The other puzzling thing is when I connect my external drive, the prompt that asks what you want to do with the Maxtor displays a "F:\ access denied" message. Is this the main cause of my issues?

Dell Vostro, Windows XP, 2-80G ipods, 60G ipod, 30Gipod, shuffle,nano
Reply by Katrina S. on Apr 9, 2009 9:56 PM Helpful
I meant, check the network sharing box. Just to see if that changes permissions.
You can always turn it back off.
Reply by Katrina S. on Apr 9, 2009 10:21 PM Helpful
OK, so the duplicates are not on the hard drive. The duplicates are just within the itunes library list. You can sort your library by Date Added and get rid of the most recent ones.

All replies

  • Katrina S. Level 7 Level 7
    +"F:\ access denied"+


    That is not normal. I am not sure why it would say that. Are you the only admin on this PC? If you set up the F: drive for sharing, do you still get that message?
  • IDJ4U Level 1 Level 1
    I don't know if it is set to share, but when I checked, in order to share only with users from my computer, it wants me to drag the folder from F: to my shared folders. I should only have 7000 songs, but due to my attempts to fix the problem, I now have 18,000. I don't want to copy the 18000 and find out that I will have 36,000. How do I check if I am sharing without having to copy all the files?Thanks for your help.
  • Katrina S. Level 7 Level 7
    I meant, check the network sharing box. Just to see if that changes permissions.
    You can always turn it back off.
  • Katrina S. Level 7 Level 7
    Is this XP or Vista?
  • IDJ4U Level 1 Level 1
    windows xp.
  • IDJ4U Level 1 Level 1
    When I checked the Maxtor Itunes library, there are no duplicates.
  • Katrina S. Level 7 Level 7
    XP, if you want to take ownership, you have to boot up in safe mode.
    Was anything else ever plugged into that USB port using F:, such a a digital camera? Maybe that is causing this access denied message.


    You could change the drive letter from F: to something farther down in the alphabet, just to see if that access denied error goes away.



    but that will truly mess iTunes up....so test it while itunes is closed, and you can always change it back to F: later.



    Change drive letter:
    http://support.microsoft.com/kb/307844




    Do you care about ratings and playcounts? It might just be easier to rebuild your library.
  • Katrina S. Level 7 Level 7
    OK, so the duplicates are not on the hard drive. The duplicates are just within the itunes library list. You can sort your library by Date Added and get rid of the most recent ones.
  • Katrina S. Level 7 Level 7
    Do you care about ratings and playlists? Or do you just want to get all the music back into itunes?
  • IDJ4U Level 1 Level 1
    That is what I was thinking. Should I just disconnect my F: and wipe out my Itunes on my laptop? Then connect the Fdrive and import the contents back to itunes?
    I really do appreciate your help.
  • IDJ4U Level 1 Level 1
    I don't care about ratings. I can redo any playlists as well. I sorted by date added, and I am deleting all those from two days ago when I had the issue. It was more than half of the 18,000 so that should get me back to my original 7,000 songs. It is taking a while, so I keep flipping back to Itunes and the forum for more tips from you. You are awesome.
  • IDJ4U Level 1 Level 1
    Now the songs are back to the correct number, but I still can't play them all even though my external HD is still connected.
  • Katrina S. Level 7 Level 7
    Well, before you wipe out your library and start all over, there is something to try.


    You have to have the option set for itunes 'keep itunes folder organized' checked.
    Change the location back to the default by pressing the reset folder location.
    You will get a message asking if you want itunes to copy everything to match your settings. For god's sake, do NOT say yes or it will copy everything onto your C: drive.




    Let it do its stuff. Then when it is finished, change the setting back to F:
    +i-tunes music folder location to F:\mp3s+
    Again, do NOT answer that question as yes.



    Depending on how large your library is, this can take a while. My library has 27K tracks and it takes over a half hour. But you might get the links back. What this does is force itunes to look at all the paths.