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Unable to dial out on 3G iphone

1516 Views 4 Replies Latest reply: Apr 10, 2009 7:04 PM by Tamara RSS
strikingviking1 Level 1 Level 1 (0 points)
Currently Being Moderated
Apr 10, 2009 5:20 PM
For the last week I have unable to place any type of call. I receive calls and send and receive text messages--just no ability to dial out without a CALL FAILED sign. We just did a complete restore and that solved nothing. The nearest Apple store is a few hundred miles away. Please help!
Macbook Pro, Mac OS X (10.5.4)
  • Allan Sampson Level 10 Level 10 (122,165 points)
    Currently Being Moderated
    Apr 10, 2009 5:57 PM (in response to strikingviking1)
    This might be caused by a defective SIM card, so if you are in the U.S. go to an AT&T corporate store telling them about the problem. If a new SIM card does not resolve this or the AT&T store is unable to resolve it, you don't need to drive to an Apple store. You can call AppleCare at (800) 694-7466 and handle everything over the phone.
     PowerBook G4 17-inch/1.67GHz/2GB RAM, Mac OS X (10.5.6), 7200rpm-100GB HD,  iPod w/Video 30GB,  iPhone 3G 16GB
  • Allan Sampson Level 10 Level 10 (122,165 points)
    Currently Being Moderated
    Apr 10, 2009 6:50 PM (in response to strikingviking1)
    There is no such setting with the iPhone.

    The iPhone includes a one year manufacturer's warranty, so if you purchased your iPhone 3G in August of last year, the warranty on your iPhone won't expire until this August. Give AppleCare a call at (800) 694-7466.
     PowerBook G4 17-inch/1.67GHz/2GB RAM, Mac OS X (10.5.6), 7200rpm-100GB HD,  iPod w/Video 30GB,  iPhone 3G 16GB
  • Tamara Level 6 Level 6 (13,720 points)
    Currently Being Moderated
    Apr 10, 2009 7:04 PM (in response to strikingviking1)
    It's unlikely his SIM would work in the iPhone since it has not been "married" to the iPhone. If you have an ATT store in the area, go to ATT and get a new SIM.
    MacBook , Mini, Airport Express, iPhone 3G x 2, Mac OS X (10.5.5)

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