I have a similar issue; Apple TV not listed as device when using my iMac with Leopard installed (10.5.6). Environment as follows:
- wired ethernet,
- iTunes 7.7 (43), Apple TV 2.3.1
- Firewall switched off,
- Look for Apple TV enabled,
- iTunes sharing enabled
Network connectivity is fine. I can use the Apple TV to watch movie trailers, YouTube etc. I can also stream music to the Apple TV by selecting it as the speaker output in iTunes.
I have tried all the Apple listed steps to resolution (resetting aTV, restarting both aTV and iMac, connecting via WiFi, direct Ethernet connection between the two, disabling firewall. All but upgrading iTunes itself, which I cant do because my other machine (see below) wont run iTunes 8.
I also have an iMac G4 with 10.3.9 installed on the same network. Also same version of iTunes (7.7). *This machine can see the same Apple TV no problem at all* - and is prompting for the PIN code - but I'm not going to complete the config from this machine as I dont want to use this machine as the Media library sync source. It doesn't have enough storage.
It does however proove to me that this is a Leopard/Apple TV issue and not a networking/iTunes one.
Come on Apple, pull your finger out, This is seriously disappointing.
As a follow up to my previous post, I have now had an opportunity to install iTunes on a Dell notebook with Vista 32bit in my network environment to see if it can access the shared library and see the Apple TV in devices.
Absolutely no problems seeing the Shared library on the iMac. Apple TV shows up in devices too....
So am now convinced this is specifically a Leopard issue with aTV. The aTV itself seems to be operating 100%.
Anyone have any ideas where else I can look?
Netstat on the iMac does report a relatively high proportion of dropped UDP packets.
Any tech guys know how iTunes actually "discovers" the aTV?
The firewall on the iMac is disabled so surely this is protocol/look-up issue?
Sorry to burst your bubble, but upon doing a little web searching I've found that other people share your misfortune. There seem to be great hiccups with Leopard specifically and the Apple TV.
If it is detected by Windows iTunes, Mac OS X iTunes, and your kitchen sink, then clearly it's an issue with Leopard. Update iTunes and the OS as much possible and best of luck to you. Like Microsoft, Apple gives the best support to their latest software offerings. Their advice will be to upgrade. **** conglomerates.
