2715 Views 10 Replies Latest reply: Apr 15, 2009 10:53 AM by Lisa Pollard
Basically you do the restore in iTunes which reinstalls all the software on the iPhone and wipes everything off of it. You'll want to sync your iPhone and also do a manual backup (right click on the iPhone icon on the left of iTunes and select backup). Do the reinstall of the firmware from the main iPhone screen in iTunes, then restore your backup file and re-sync all your music, videos, apps, etc.
I suddenly started having the EXACT same problem a few hours ago. No warning or anything; I didn't drop my phone, etc.
I have found that I can answer calls and talk to people ONLY if I turn on the speaker phone option. Does that work for you? My phone also worked in my car via bluetooth. But, it sounds DEAD when I don't use either of those two methods.
I have tried calling several friends to verify the problem, and it is present every time.
I have also tried restarting it MANY times with no luck. I'm assuming a complete reinstall of the software will fix it, but I'm hesitant to go through that hassle is there's another fix out there.
I started having this issue today as well. Very strange. First gen iPhone.
Turns out it was stuck in headphones mode. I noticed when I adjusted the ringer volume it said headphones, so I used my headphones and wiggled the connector around and now it works.
Turns out other people had the same issue:
Message was edited by: dMorrow
Are you connected to blue tooth most of the time? One, that is KILLER on your battery. 2, you could be connected to your headset in your purse and not realize (has happened...) I keep the blue tooth off until I need it.
I have also heard of an Apple "issue" that the headphone ports do get jammed and believe the headset is plugged in when not. I have heard of this more on the MacBook's than the phones, but that could be a problem too. Have you tried the apple provided headphones?
Thanks for your suggestions, but as I said in my original posting the phone doesn't work with the iPhone, speaker phone, headphones or Blue tooth headset.
The volume is not stuck in headset mode.
I've got an appointment with the Genius bar this afternoon and I will post my findings later today.
Thanks for your help so far,