8 Replies Latest reply: Apr 16, 2009 12:10 PM by mjkelch
mjkelch Level 1 Level 1
Is anyone out there using a DECT 6.0 cordless phone successfully with an Airport Extreme Base Station, without experiencing wireless dropouts every time the phone is used?
I'd be interested in
- the kind of phone you are using
- the physical location of your base station

I am using a Panasonic DECT phone and the wireless network drops on every phone call, incoming or outgoing.

macpro, Mac OS X (10.5.6)
  • Duane Level 10 Level 10
    Are you using a DSL connection to the internet?
  • Don Kellogg Level 1 Level 1
    I have those same phones but I have no issues with dropping.
  • mjkelch Level 1 Level 1
    Yes, I am using a DSL connection to the Internet.
  • mjkelch Level 1 Level 1
    Don, what is the physical location of your AE base station? I have mine next to my Mac and printer and I'm wondering if that could be part of my problem. The base station for my phone is downstairs so I don't think that's an issue.
  • Duane Level 10 Level 10
    So do you have the proper configuration for both your phones and the DSL modem to get proper signals from your DSL connection? From what I understand you have to have the proper filters or something. If you don't it won't work properly.
  • mjkelch Level 1 Level 1
    Duane, yes I do have that little filter "thing" in-line with my phone connection. I don't think a filter is required on the AEBS line though. The filter works fine because the phone reception is very clear with no interference.

    I think I will experiment with relocation of the base station.
  • tomvs Level 2 Level 2
    You may have already tried this, though just in case:

    Changing your wireless network channel or frequency to something else will usually help with disconnects caused by wireless phones.

    For example if you're using the 2.4 ghz range and your airport channel is set to 1 (automatic or not), set it to something else (try 1, 6, and 11 first). And if all of your devices support 5ghz, try switching to it from 2.4ghz.
  • mjkelch Level 1 Level 1
    After trying every channel setting, I decided to go "low-tech" and simply move the AEBS away from the Mac.....it was sitting right next to it before. Now it is 8 feet away, and the problem has disappeared. No phone interference. No interference of any kind. No network dropouts.