Tascam us-224 Not recognized

Been days now. No answer from my email to the "help" people at Tascam. I have re-emailed my request for help, but it's just ridiculous that you buy a product and cannot find out if it will work on your new system. No info here at apple and Tascam doesn't reply. The computer world is really shoddy. Poor craftmanship everywhere.

I vent. Sorry...

Tom

Here's what Tascam sent me:

The US-224 is only going to work as an audio interface for Garageband and not a control surface. I have attached the latest driver, disconnect the US-224 run the remover then run the installer which are both part of the attachment. On some of the newer Macs there have been changes to the USB power configuration so you might need to add a powered USB hub to go between the unit and the computer.

Thank you for your interest in Tascam products. If you need further assistance feel free to call us or e-mail us at Custser at teac dot com

I have an old powered hub, but even with that and the new drivers and the uninstall, it doesn't work. I'm skeptical that the us-224 will ever work for me on leopard, and I now give up. It's not worth the time to try to make this device work. For all I know, it's impossible. Tascam says er... you might need a powered hub too. Maybe. Maybe my old hub is too old? Maybe I'll go buy a new hub on the off chance it will magically solve the problem -- not! I'm going over to the apple store and buy a new, simple audio interface of some kind. The Tascam bus has busted down and I'm taking Trailways to Recordingsville.

Thanks for responding everybody!

<Edited by Host>

Good for you. I just bought a FAST TRACK usb interface and plugged it in and was off and running. Driver? Forget it. You don't even need one. Leopard sees it right away. 100 bucks, but money buys happiness.

Can't the Tascam people help us? I left a message. Let's see.