Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMac G5 and eject CD

Hi

I can't eject the dvd.
I have open the firmware but in repy to eject cd : the answer was "can't open the eject device".
How to do ?

Thanks

Posted on Aug 30, 2005 10:37 AM

Reply
13 replies

Aug 31, 2005 10:42 AM in response to Gerard BERQUEZ

Gerard,

looks like your device is out of services...
Again in Terminal, type:
drutil info
and press Enter

and see what the Terminal is saying about your internal drive;

Also, you could use Burnerz to obtain all information about your drive, if it can find it.

If both , the Terminal application, and Burnerz are not able to see the drive, I'm afraid that this drive is dead, or simply disconnected inside. In this last case it should be easy to check and to fix. Please see this Apple page about iMac G5, and what you can do yourself.

Hope that can help..

Good luck

Francis

Aug 31, 2005 12:48 PM in response to Gerard BERQUEZ

Gerard,
I Just would add some additional information,
I just re-read your original first post, and saw that you said, "I have open the firmware" , so the question is: what do you mean by this "I have open the firmware", ?
Did you do something "special" on your System before this problem ?
Is your Operating System installed in good conditions, of course you cannot boot from the installer CD, but what you can try at first is to launch a Permission Repair on your booting HD, and try to boot in single user mode in order to repair your HD if necessary.
------------------
To run a Permission Repair follow these procedure below :
-Launch Disk Utility , located here: Applications / Utilities / Disk Utility
-select First Aid Tab
-Choose the Startup HD in the left window part
-Click on “Permissions Repair” button
-Quit DU
---------------
Then boot in single user mode and launch the fsck procedure, to repair your booting drive. Do it by the following procedure :
-reboot while holding down both keys Apple and S
-You will get a screen full of text, which looks like the old MS-DOS
-at prompt :
-type fsck -fy
-press enter
-wait for the message resulting after the process
-if the message don't say that your HD seems to be OK
-re type again fsck -fy
-press enter
-do it until you get a message saying that your HD seems to be OK
-Then type reboot
-Press enter

be carefull when typing fsck -fy to respect space between fsck and -fy

Francis

Nov 17, 2005 5:37 PM in response to Francis Darstein

I have the same proble to which you had replied concerning someone with a CD in their drive. Restarting, holding down mouse button doesn't work. Command Option O F to open the Frimware only gets me, after typing Eject Disk, the reponse:
"can't open EJECT device".

I don't get ANY response when on terminal application I try typing "drutil eject"... is there anything else I can do?

Jan 21, 2006 9:53 AM in response to Claude Lyneis

im having same problem...the drive works correctly...but wont eject because the computer case is WARPED...when i apply a small amount of pressure on the case (front and back at same time) the cd will eject easily.

what really ticks me off is that i dropped a small fortune on this device and expecting near perfection i now have a device that apple will not likely replace, but simply refer me to the warranty...I JUST GOT IT FOR CHRISTMAS A FEW WEEKS AGO...didnt open and set up right away...

APPLE, HAVE MERCY....HELP ME!!!!!!!!!!!!!!!!

(im newly converted from windows to mac)

IMAC Mac OS X (10.4.4)

Feb 24, 2006 6:34 AM in response to KORBA

Well, I had the same problem 3 days after buying my imac G5, and NOTHING worked. Luckily enough, I had a 15 days warranty at the store I bought it (a FNAC), so they replaced it, after spending 3hours on their apple hotline unsuccessfully. But each time I ensert a new CD, I always wonder if it'll come out.

imac5 Mac OS X (10.4.3)

Feb 26, 2006 3:03 PM in response to xanthoula7

Try this, it's worked twice for me now when 'open firmware' and holding down the mouse key did not:

1. Shut down your machine completely (do not restart)

2. Disconnect the power cord

3. Leave the machine to sit for a few minutes

4. Reconnect the power cord

5. Press the power button to turn on your machine

And...

The CD will appear on the desktop

I learned this the hard way: I made the trek to an Apple store and the CD automatically appeared on my desktop when the employee started up my machine. I felt really dumb. I had spent hours trying to solve the problem.

I JUST had the same problem again and tried this trick at home and it worked.

iMac iSight Mac OS X (10.4.5)

iMac G5 and eject CD

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.