9 Replies Latest reply: May 11, 2009 11:58 AM by JT4IM
ultraxcam Level 1 (0 points)
my itunes isnt working! I dont know what causeed it to happen but when ever i click on itunes to open it. it loads then a little pop-up says ' iTunes has stopped working' as the main headline and then under neath that it says 'a problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available.' and i click the only option 'close program' and nothing happens. i have uninstalled itunes and and reinstalled it but that doesnt help

HP dv2000, Windows Vista
  • ultraxcam Level 1 (0 points)
    i think it might have started after a routine apple update.
  • Trillian Level 1 (0 points)
    That´s exactly my problem too! Have un- and re-installed itunes several times, also after the updated 8.1 version promised bugfixes... The problem´s still the same. Can´t anyone help? (Haven´t been able to use itunes for several weeks now!!!)
  • Katrina S. Level 7 (24,095 points)
    What have you tried to fix it?
  • Trillian Level 1 (0 points)
    Hey! I´ve just tried to create a new user account on my computer, download itunes there - and now it´s working on that new account! I´m so glad I can access my music again!!! Now, how do I get itunes to work again with my usual account as well? Do you know?
  • ultraxcam Level 1 (0 points)
    i unitstalled itunes and reinstalled several times and i did a system restore on my computer and it still doesnt work. i got a new iphone so i NEED to get itunes up and runing again
  • Trillian Level 1 (0 points)
    have you tried to create another user account for your computer as well? did that work for you too? that way you may at least be able to use your iphone, although you´d have to switch to the other account for it? if you´ve done it and then you find a way to get itunes to work on your first account too, please let me know how you did it!
  • ultraxcam Level 1 (0 points)
    i made another user account and it still doesnt work. is there any other way to sync music on to my iphone other then itunes
  • lynds38 Level 1 (0 points)
    The exact same thing has happened to me! Can somebody tell me how to fix it please???!!!! Mine is on my 4th generation Nano.
  • JT4IM Level 1 (0 points)
    My iTunes worked fine last night. When I booted my computer this morning, iTunes became unresponsive. I've launched it using every icon I have in the start menu, start bar, and desk top. I've "repaired" it. I've created a new admin user and "repaired" it there. I'm about ready to uninstall everything and start over. But I don't know if this will have adverse consequences. Are there any other fixes to try? Thanks in advance.