Simplified Chinese Language Support Package???

Question

Level 1

128 points

Simplified Chinese Language Support Package???

I am trying to view a Chinese visa application. The application form opens in Safari as a pdf document. However, I then get an error message that the document won't display properly because I need a "Simplified Chinese Language Support Package". Where can I get this package?

MacBook Pro 15", 2.16 GHz Intel Core Duo, Mac OS X (10.5.6), Safari 3.2.1

Posted on Apr 21, 2009 2:18 AM

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Answer 1

lisfolks Author

Level 1

128 points

Apr 21, 2009 2:49 AM in response to lisfolks

FYI, the exact error message is:

The Simplified Chinese Language Support Package is required to display this page properly. Under the current configuration, this resource is not available.

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Answer 2

Tom Gewecke

Level 10

115,952 points

Apr 21, 2009 6:19 AM in response to lisfolks

OS X comes with everything necessary to support Simplfied Chinese installed already by default. Can you read this site?

http://www.people.com.cn/

If so, I'm puzzled why you would get an error message

Can you provide the url where you are gettng the form?

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Answer 3

lisfolks Author

Level 1

128 points

Apr 21, 2009 7:07 AM in response to Tom Gewecke

The site you provided loaded correctly. I am thinking it has something to do with Safari and the pdf format. I have discovered also that this is a dynamic form - I should be able to fill the fields in and print the document. Here is the URL:

http://www.china-embassy.org/eng/hzqz/zgqz/t84240.htm

At that page, click on the link for: Visa Application Form (Q1) (58k)

That opens the pdf, during which the error message pops up.

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Answer 4

Tom Gewecke

Level 10

115,952 points

Apr 21, 2009 7:39 AM in response to lisfolks

Try doing Control + click to download the form to your desktop and open with Adober Reader.

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Answer 5

lisfolks Author

Level 1

128 points

Apr 21, 2009 1:42 PM in response to Tom Gewecke

Same error message in Reader.

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Answer 6

lisfolks Author

Level 1

128 points

Apr 21, 2009 1:43 PM in response to lisfolks

Oh, I guess that makes it a Reader issue. (I'm assuming, then, that Safari is using a Reader plug-in to display the document?)

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Answer 7

Tom Gewecke

Level 10

115,952 points

Apr 21, 2009 2:33 PM in response to lisfolks

Oh, I guess that makes it a Reader issue. (I'm assuming, then, that Safari is using a Reader plug-in to display the document?)

No, Reader doesn't come with OS X. Safari and everything else normally uses Preview to display pdf's.

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Answer 8

iBod

Level 7

29,345 points

Apr 21, 2009 4:06 PM in response to Tom Gewecke

Well, it could be a Reader issue as the OP may be unintentionally using the Reader plugin within Safari (when you install Reader it normally asks you to install the plugin as well so easy enough to do).

lisfolks, what happens if you open the downloaded file with Preview.app instead?

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Answer 9

Tom Gewecke

Level 10

115,952 points

Apr 21, 2009 5:02 PM in response to iBod

may be unintentionally using the Reader plugin within Safari

Good point!

I have no problem with this file on my 10.5.6, Safari 3.1.2 or FireFox 3 or Preview.

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Answer 10

lisfolks Author

Level 1

128 points

Apr 22, 2009 7:22 AM in response to Tom Gewecke

Tom: the file loads without error in Preview from Firefox, but Preview doesn't allow me to edit the fields.

iBots: I did install Reader - I've got both 8 and 9 - I had forgotten that, so Safari probably is using the plug-in (duh).

I think I probably want Safari to open pdf files in Preview, though I can't edit the fields that way. I suppose I can use Reader manually for this type of file (though they say it's not supposed to be downloadable). As far as the error message, since Reader isn't included with Mac OS X, it's not an Apple problem.

So, how do I set Safari back to using Preview instead of the Reader plug-in? (If you don't mind spending time to explain as I haven't tried looking it up - I did look up the "Simplified Chinese Language Support Package" error, but didn't find any solutions for it.)

Thanks very much for your help!

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Answer 11

iBod

Level 7

29,345 points

Apr 22, 2009 8:59 AM in response to lisfolks

So, how do I set Safari back to using Preview instead of the Reader plug-in? (If you don't mind spending time to explain as I haven't tried looking it up

🙂 Sure, no probs.

There's 2 ways to do it.

1. Launch Adobe Reader and in it's preferences under the Internet section there should be an option to turn on/off handling of PDF files in web browsers.

or

2. Go to Hard drive > Library > Internet Plug-Ins and remove the AdobePDFViewer.plugin file.

In both cases, quit Safari and restart it to pick up the change.

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Answer 12

lisfolks Author

Level 1

128 points

Apr 24, 2009 5:21 AM in response to iBod

Safari was trying to use the Reader plugin. I uninstalled both versions of Adobe Reader. When I restarted and tried the form again, Safari prompted me that it couldn't find Reader to open the file. I deleted the plug-in as you suggested, iBod, restarted Safari, and the file opened without error - although I still couldn't edit the fields. That's frustrating!

I downloaded the file and pulled it up in PDFpen - and was pleasantly surprised to see that PDFpen recognized the Adobe fields and let me edit them! (I have just the basic version from SmileOnMyMac, so I didn't think it would do it, but it worked great.)

Thanks for your help, iBod, and yours, too, Tom!

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