iTunes 8.1.1 will not quit.

Question

iTunes 8.1.1 will not quit.

Every time I try to quit iTunes, it immediately restarts. I am not able to restart my computer without removing the battery because iTunes fails to quit. This is obviously not ideal. I have tried force quit and reinstalling, but of course you must be able to quit iTunes to reinstall...

iMac G4, White MacBook, Mac OS X (10.5.5)

Posted on Apr 23, 2009 7:58 PM

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Answer 1

Jason L

Community Specialist

Apr 24, 2009 11:10 AM in response to Elizabeth Whitaker

Hi Elizabeth,

Do you have a iPod or iPhone connected to the Mac through a USB hub?

Are there any 3rd-party plug-ins or add-ons installed?
This article: from http://support.apple.com/kb/TA22611 provides more information about 3rd-party plug-ins.
Mac:
+/Users/username/Library/iTunes/iTunes Plug-ins+
+/Library/iTunes/iTunes Plug-ins+

If the issue is not caused by a 3rd-party plug-ins, try removing and reinstalling iTunes as shown here: http://support.apple.com/kb/HT1224

Message was edited by: Jason L

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Answer 2

Apr 24, 2009 7:43 PM in response to Jason L

I don't have an iPhone or iPod connected to my computer. All of the other suggestions unfortunately require me to be able to quit iTunes. I can't force quit, drag it to the trash, or bend it to my will in any other manner. I think iTunes 8 just hates me(see my other questions for further evidence).

It wouldn't be a big deal, but my poor computer needs to be rebooted every now and again.

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Answer 3

emmtad

Level 1

4 points

May 12, 2009 10:10 AM in response to Elizabeth Whitaker

I am having the same problem. It started last night. I would like to turn off my computer eventually. I have an old iPod shuffle, but I've had it for over a month and this problem is new. It doesn't seem to correspond with any new software or changes on the machine.

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Answer 4

emmtad

Level 1

4 points

May 12, 2009 10:13 AM in response to emmtad

I was looking around the forums and found this thread:
http://discussions.apple.com/thread.jspa?messageID=9179997&#9179997

I had downloaded a widget that used iTunes. Now program shuts down.

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