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Level 2

194 points

New version 1.3.1 (v312.3) continuously crashes 0n 10.3.9

Called Apple support. Cleared caches, preferences, etc. still no results. Installed a new user, still no result.
After fooling around for 45 minutes Apple disconnected and did not call back. He was ready to have me start Software Restore 1.
Never had any trouble with previous version. The crash does not affect anything else. I am restarting Safari 20-30 times a day.

Posted on Sep 7, 2005 4:25 PM

31 replies

Sep 10, 2005 4:52 PM in response to T. Weston

It;s very likely that the crashes are being caused by SIMBL plug-in, such as AcidSearch or Pith Helmet. I'm troubleshooting the same issue with Safari 2 on Tiger, and have yet to establish which of those is causing the crash.

If you have AcidSearch, it is most likely installed in Home/Library/Application Support/SIMBL/Plugins. Remove it to the trash and see if that resolves the problem. If it was installed for all users, you'll need to check for it using a similar file path at Macintosh HD/Library too.

If you have Pith Helmet installed you may find it using the same file path as above (though since I've removed that first, I can't check it).

If neither of the above are installed, then it may be another component that you have added, such as Speed Download.

I hope this helps.

T. Weston Author

Level 2

194 points

Sep 11, 2005 10:27 AM in response to iBod

Here is the current crash log. It is substantially longer, but this
may be sufficient to come to some conclusion. I hope.
0x95e15000 - 0x95e25fff libsasl2.2.0.1.dylib
/usr/lib/libsasl2.2.0.1.dylib
0x95e40000 - 0x95eadfff libvDSP.dylib
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/
vecLib.framework/Versions/A/libvDSP.dylib
0x95f00000 - 0x95f20fff libvMisc.dylib
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/
vecLib.framework/Versions/A/libvMisc.dylib
0x96165000 - 0x96182fff com.apple.audio.SoundManager 3.9
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Carb
onSound.framework/Versions/A/CarbonSound
0x961b0000 - 0x96292fff com.apple.JavaScriptCore 1.1 (312.1)
/System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/Java
ScriptCore.framework/Versions/A/JavaScriptCore
0x968d0000 - 0x969b2fff libicucore.A.dylib
/usr/lib/libicucore.A.dylib
0x96aa0000 - 0x96acefff libssl.0.9.7.dylib
/usr/lib/libssl.0.9.7.dylib
0x96ade000 - 0x96b0ffff com.apple.securityinterface 1.0 (39)
/System/Library/Frameworks/SecurityInterface.framework/Versions/A/Secu
rityInterface
0x96b50000 - 0x96bdffff ATS
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr
ameworks/ATS.framework/Versions/A/ATS
0x96c00000 - 0x96c8cfff com.apple.ink.framework 101.1.4 (55.12)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.
framework/Versions/A/Ink
0x96cb0000 - 0x96d9efff libiconv.2.dylib
/usr/lib/libiconv.2.dylib
0x96e12000 - 0x96e25fff com.apple.speech.synthesis.framework
3.2
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr
ameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x96e80000 - 0x96e90fff com.apple.vecLib 3.0.3 (vecLib 3.0.3)
/System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96eca000 - 0x971a2fff com.apple.CoreGraphics 1.203.30 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr
ameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9721a000 - 0x972e0fff libcrypto.0.9.7.dylib
/usr/lib/libcrypto.0.9.7.dylib
0x973e0000 - 0x976cbfff com.apple.WebCore 315.10
/System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebC
ore.framework/Versions/A/WebCore
0x9798b000 - 0x9798bfff com.apple.audio.units.AudioUnit 1.3.3

Bestregards
TWW

[ Edited by Apple Discussions Moderator; wrap long lines ]

T. Weston Author

Level 2

194 points

Sep 11, 2005 10:36 AM in response to Kris Jones

Checked for all the programs mentioned and found no trace anywhere. Thank you for the recommendation.
Regards
TWW

iBod

Level 7

29,345 points

Sep 11, 2005 11:51 AM in response to T. Weston

Hi again,

Can you post the full log - don't worry about the number of posts it takes 🙂

There's not enough information in the above to see what may be the problem.

T. Weston Author

Level 2

194 points

Sep 11, 2005 4:43 PM in response to iBod

THIS IS THE SAFARI CRASH LOG NOT THE GENERAL CRASH LOG:

==== Display starts at offset 2848684 within file of length 2979756.
====
===== Use File->Reload (Cmd-R) to display more. ====
ple.textencoding.unicode 1.6.4 /System/Library/TextEncodings/Unicode
Encodings.bundle/Contents/MacOS/Unicode Encodings
0x4ba8000 - 0x4baafff com.apple.PDFImporter 1.3.1 (???)
/System/Library/Components/PDFImporter.component/Contents/MacOS/PDFImp
orter
0x806c0000 - 0x806e9fff libxslt.1.dylib
/usr/lib/libxslt.1.dylib
0x80830000 - 0x8090efff libxml2.2.dylib
/usr/lib/libxml2.2.dylib
0x88be0000 - 0x88becfff com.apple.agl 2.5 (AGL-2.5)
/System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x8fe00000 - 0x8fe4ffff dyld /usr/lib/dyld
0x90000000 - 0x9014ffff libSystem.B.dylib
/usr/lib/libSystem.B.dylib
0x901c0000 - 0x9026dfff com.apple.CoreFoundation 6.3.8 (299.36)
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFou
ndation
0x902b0000 - 0x90529fff com.apple.CoreServices.CarbonCore
10.3.7
/System/Library/Frameworks/CoreServices.framework/Versions/A/Framework
s/CarbonCore.framework/Versions/A/CarbonCore
0x90584000 - 0x905f3fff com.apple.framework.IOKit 1.3.6 (???)
/System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90610000 - 0x9069afff com.apple.CoreServices.OSServices 3.0.1
/System/Library/Frameworks/CoreServices.framework/Versions/A/Framework
s/OSServices.framework/Versions/A/OSServices
0x90700000 - 0x90700fff com.apple.CoreServices 10.3 (???)
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServi
ces
0x90702000 - 0x90769fff com.apple.audio.CoreAudio 2.1.3
/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x907c7000 - 0x907cffff libbsm.dylib /usr/lib/libbsm.dylib
0x907f0000 - 0x907f9fff com.apple.DiskArbitration 2.0.5
/System/Library/PrivateFrameworks/DiskArbitration.framework/Versions/A
/DiskArbitration
0x90810000 - 0x90810fff com.apple.ApplicationServices 1.0 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Ap
plicationServices
0x90830000 - 0x9089ffff libobjc.A.dylib
/usr/lib/libobjc.A.dylib
0x908c5000 - 0x90915fff com.apple.HIServices 1.4.1 (0.0.1d1)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr
ameworks/HIServices.framework/Versions/A/HIServices
0x90940000 - 0x909b3fff com.apple.DesktopServices 1.2.5
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versio
ns/A/DesktopServicesPriv
0x909f0000 - 0x90a0afff libGL.dylib
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL
.dylib
0x90a20000 - 0x90b7bfff com.apple.Foundation 6.3.7 (500.59)
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x90c32000 - 0x90c46fff libCGATS.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr
ameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x90c60000 - 0x90cc2fff libGLU.dylib
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL
U.dylib
0x90d00000 - 0x90d1bfff com.apple.SystemConfiguration 1.7.1
(???)
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/Sy
stemConfiguration
0x90d40000 - 0x90d40fff com.apple.Carbon 10.3 (???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x90d60000 - 0x90d6bfff com.apple.opengl 1.3.8
/System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x90dd0000 - 0x90df0fff com.apple.DirectoryService.Framework
1.7.2
/System/Library/Frameworks/DirectoryService.framework/Versions/A/Direc
toryService
0x90ec0000 - 0x90ec0fff com.apple.Cocoa 6.3 (???)
/System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x910b0000 - 0x91101fff com.apple.bom 1.2.5 (63.2)
/System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x912e0000 - 0x912f7fff com.apple.LangAnalysis 1.5.4
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr
ameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x91303000 - 0x9136cfff com.apple.htmlrendering 1.1.2
/System/Library/

[ Edited by Apple Discussions Moderator; wrap long lines ]

iBod

Level 7

29,345 points

Sep 11, 2005 4:55 PM in response to T. Weston

Hi TWW,

This thread has an example of the full crash log (the above only shows the very end of the report):

iBod, "Safari 2.0 Won't Launch" #3, 04:21am Aug 21, 2005 CDT

The text file itself with this information can be found at /Users/YourUsername/Library/Logs/CrashReporter/Safari.crash.log

If you'd like to email me that file, feel free. You can find my email by clicking on my alias name to the left.

T. Weston Author

Level 2

194 points

Sep 11, 2005 4:59 PM in response to iBod

The total crash log is 52 pages. I tried to copy it and post it but the forum would only accept 1 1/2 page. It does not seem practical to send it all unless you think it is .
I could E-mail it to you if you are willing.
Regards
TWW

iBod

Level 7

29,345 points

Sep 11, 2005 5:25 PM in response to T. Weston

Message received and reply sent! 🙂

Let us know if that was the problem in the end.

Sep 11, 2005 6:58 PM in response to T. Weston

OK I can understand your frustration, especially as I'm having difficulties with Safari myself. A brief look at your truncated crash report makes me suspect that maybe you've installed a component to view PDF files that might be the cause of the trouble. However, if you've got the (52 page?) crash report saved, it might help if you could locate the section that starts with a sub-heading "Binary images". This will show any additional components that might be installed in support of Safari (I mentioned earlier some of the obvious ones, but you might have something to display PDFs or provide shortcuts when you type in the address bar). It's almost certain that the source of your problem is an additional component to add functionality to Safari, rather than Safari in its raw form, that is causing the constant crashes.

T. Weston Author

Level 2

194 points

Sep 11, 2005 7:01 PM in response to iBod

Thank you for everybody's help. The problem was identified in the Safari Crash Log. Ben Thompson advised me that non-Apple applications usually create such problems. Others have listed applications which I did not have.
My problem was IGetter. After removing it Safari works as before.
The Forum has been of great help.
The question remains why Apple tech support can not think of this before marching in with heavy artillery and destroy everything in sight hoping it will destroy the culprit?
Best regards
TWW

Sep 11, 2005 11:33 PM in response to T. Weston

Hello TWW:

I am no apologist for a corporation, but how do you deduce that Apple (or any of the rest of us) could determine you had third party applications installed that amount to haxies? That information was certainly not contained in any of your posts. In fact you said

No third party material was added

Most trouble shooting approaches would suggest removing "non-standard" applications as a first step.

Barry

Dedo

Level 2

214 points

Sep 12, 2005 1:44 AM in response to Barry Hemphill

I am also having trouble with Safari 1.3.1 only since I updated yesterday or the day before. The application launches but page loading is in stages........very slow, and I'm never sure it will complete. I also get a lot of question marks on some pages as they try to load. I've added nothing else since updating from 1.3.0 which ran fine. This is my default browser and it seems to be getting worse.

I saw the earlier note about checking for duplicate fonts so I did; I have none. I ran permissions before and after updating Safari; also tossed the .plist

I checked the system log and found this entry shown below; it's in there several times. Is this the problem? Could someone please tell me what it means and what I should do to correct it? Thanks.

"Sep 11 21:15:09 dcn241-58 /Applications/Safari.app/Contents/MacOS/Safari: * Warning: ATSUSetFontFallbacks has been deprecated. Use ATSUFontFallbacks objects instead. *"

Tom Graves

Level 7

20,621 points

Sep 12, 2005 5:23 AM in response to Dedo

You will get much more attention if you start a new topic about your problem rather than tack it onto a topic concerning someone else's problem. More people will see it that way. By tacking it onto someone else's problem, people will only stumble on your problem accidently. Also, you asking about a different problem does not help find a solution for the person in this topic.

Dedo

Level 2

214 points

Sep 12, 2005 9:05 AM in response to Tom Graves

Sorry.....I didn't view it as new problem or thread but as a variation of the continuing problem with Safari update 1.3.1.

Yikes.........now I see there's even a term for it............threadjacking. 😟 I'd delete that post if I knew how.

I started my own topic.

Tom Graves

Level 7

20,621 points

Sep 12, 2005 9:16 AM in response to Dedo

I didn't view it as new problem or thread but as a variation of the continuing problem with Safari update 1.3.1.

I can understand that, but your symptoms are different enough than what is being discussed in the rest of the topic that a new topic will let more people see that you have a problem - and thereby give more people a chance at giving you a solution. No harm done, just make a new topic if you haven't already.

New version 1.3.1 (v312.3) continuously crashes 0n 10.3.9