iPod Touch Won't Connect to my Network

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iPod Touch Won't Connect to my Network

My new iPod Touch finds my wi-fi network and asks for a password. After entering my password I get "unable to join the network (name)". The iPod connects to public networks at coffee shops and my wireless laptop connects to my own network just fine. I discussed this with the D-Link router support folks and they walked me through changes to my settings ... still no go ... they then said I needed iPod support. The router is a D-Link model Dir-615. Any suggestions, please.

HP dv6-1030

Posted on Apr 26, 2009 11:25 AM

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Answer 1

Apr 26, 2009 11:56 AM in response to Fredab

What's the IP address?

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Answer 2

Fredab Author

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Apr 26, 2009 1:00 PM in response to applegenius18

It is 68.215.178.78 ... at least that is what came up after Googled it.

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Answer 3

Ingo2711

Level 9

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Apr 26, 2009 1:01 PM in response to Fredab

Do you have MAC filtering activated on your router? http://support.apple.com/kb/TS1398
Is your router providing the right IP range for your ipod?

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Answer 4

Fredab Author

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Apr 26, 2009 1:13 PM in response to Ingo2711

My router IP address is 192.168.01. The range is 192.168.0.10 to 192.168.0.20. I don't know if this is the right range for the iPod. The MAC Filtering Rules is "Turn MAC Filtering Off".

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Answer 5

luvlabs

Level 4

3,620 points

Apr 26, 2009 5:21 PM in response to Fredab

I love DLink routers. Update your router firmware first, then try these things:

The range you refer to is the range in which your router will assign IP address. I would suggest you set that to 192.168.0.2 to 192.168.0.100.

What type of encryption are you using on your network? If you can, change encryption to WPA-personnel or WPA2-personnel. They are much stronger than WEP and easier to manage. Create a password (it has to be 8 characters or more). When you sign on to your network, you will use this password.

If you are stuck with WEP, you will have to do a little more work. Set your encryption level to 128 bits and enter a password into the router. Your router will generate a hex key - write the key down.

When you sign onto your network you need to do two things - tell the touch the type of encryption you are using and enter your password (for WPA/WPA2) or the hex key (for WEP).

You should be able to log on.

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Answer 6

Fredab Author

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Apr 27, 2009 9:22 AM in response to luvlabs

Thanks for your help ... the increase in the range made a difference, I think. Anyway, the iPod connects to my network and is a great little device. Thanks again.

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