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iPod Touch won't charge

4446 Views 13 Replies Latest reply: Jun 19, 2009 10:21 AM by braddahz RSS
Louise_G Calculating status...
Currently Being Moderated
Apr 27, 2009 7:38 PM
hi! so my ipod touch stopped being able to charge... it's never had problems before, but now it refuses to charge. anywhere. I've tried with my mac, with an apple wall charger, with different apple usb cords, in different outlets, and it will not charge. the battery will show the lightning bolt, but it's not flashing. the ipod makes the little noise when it's plugged into the wall, and it will sync to the computer and get updated, but it won't charge. please help!
iMac, Mac OS X (10.5.6)
  • deggie Level 8 Level 8 (44,870 points)
    Currently Being Moderated
    Apr 27, 2009 7:42 PM (in response to Louise_G)
    Check the connector on the bottom of your Touch and be sure there is not link, debris, bent pins, etc. that would prevent a good connection. If you find such detritus use compressed air or a brush that will not shed bristles and clean it out. If this is not present you probably have a hardware problem and need to get it serviced.
    MacPro Dual Core 2.66 Ghz, MacBook Pro 15", iPhone 3G, Mac OS X (10.5.6), AEXs, Red 2G Nano, Red Shuffle, 160 GB Classic, White 60GB 5G, Apple TV
  • applegenius18 Level 3 Level 3 (890 points)
    Currently Being Moderated
    Apr 27, 2009 7:46 PM (in response to Louise_G)
    Louise_G wrote:
    the battery will show the lightning bolt, but it's not flashing


    What do you mean by that? The lightning bolt doesn't flash on mine.
    iMac 20" 2.66GHz (early 2008), Mac OS X (10.5.6), iPod Touch 2nd Gen (Firmware 2.2.1)
  • applegenius18 Level 3 Level 3 (890 points)
    Currently Being Moderated
    Apr 27, 2009 7:56 PM (in response to Louise_G)
    It probably stopped doing that animation after an update. Do you have any proof that it's not charging like draining that battery and trying to charge it to full power?
    iMac 20" 2.66GHz (early 2008), Mac OS X (10.5.6), iPod Touch 2nd Gen (Firmware 2.2.1)
  • applegenius18 Level 3 Level 3 (890 points)
    Currently Being Moderated
    Apr 27, 2009 7:57 PM (in response to Louise_G)
    Apple probably removed the animation with an update. Do you have any experience with this issue like say maybe you drain the battery and try to charge it up?
    iMac 20" 2.66GHz (early 2008), Mac OS X (10.5.6), iPod Touch 2nd Gen (Firmware 2.2.1)
  • deggie Level 8 Level 8 (44,870 points)
    Currently Being Moderated
    Apr 27, 2009 8:02 PM (in response to Louise_G)
    My iPhone does not pulsate the battery charging symbol (my older iPods do), so try running your Touch down to about a quarter of the battery, put it on the charger and let it charge for 3 hours. If it shows to be charged you probably don't have a problem.
    MacPro Dual Core 2.66 Ghz, MacBook Pro 15", iPhone 3G, Mac OS X (10.5.6), AEXs, Red 2G Nano, Red Shuffle, 160 GB Classic, White 60GB 5G, Apple TV
  • deggie Level 8 Level 8 (44,870 points)
    Currently Being Moderated
    Apr 28, 2009 6:58 AM (in response to Louise_G)
    Then try what I suggested and if that does not work get it serviced.
    MacPro Dual Core 2.66 Ghz, MacBook Pro 15", iPhone 3G, Mac OS X (10.5.6), AEXs, Red 2G Nano, Red Shuffle, 160 GB Classic, White 60GB 5G, Apple TV
  • Mark Labonte Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jun 4, 2009 8:50 PM (in response to Louise_G)
    Looks like I'm having the same issue. Was working fine up until tonight. Blew out the connector, ruled out the cable and USB port. My faith in Apple hardware plummets further.
    Mac OS X (10.5)
  • braddahz Calculating status...
    Currently Being Moderated
    Jun 19, 2009 10:21 AM (in response to Louise_G)
    How do you fix bent pins in the dock connector? Can I go to an Apple store and get them to fix the pins since I'm obviously no pro?

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