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The great safari slow down.

440 Views 13 Replies Latest reply: Oct 7, 2005 7:34 PM by ~Bee RSS
Leigh Cocker3 Calculating status...
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Oct 7, 2005 7:34 PM
For three days now safari has been very very slow to load webpages. When I type in the URL safari connects to the site and then can take 2-4 mins to load. Say I try www.bbc.co.uk it will take two mins for the home page to load.

If I switch to Firefox all websites load quickly so I know its not an issue with my dsl connection.

Pings and traceroutes to sites come back fine and responses are good.

Its just when I use safari.
I have emptied cache and history.
Restarted (many times in the last three days)
Reset my dsl router.
Checked cables
Turned off the built in 10.4.2 firewall.

Any Ideas ?
  • Single-Tooth Calculating status...
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    Sep 30, 2005 2:08 PM (in response to Leigh Cocker3)
    It might sound drastic, but toss safari and reload it with a new copy or just try trashing the prefrences...
  • ~Bee Level 7 Level 7 (30,580 points)
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    Sep 30, 2005 2:38 PM (in response to Leigh Cocker3)
    Leigh, have you trashed your Icons folder yet?
    User>YourName>Library>Safari>Icons.
    Then Restart Safari.

    If it's still not better,
    check your Font Book for duplicate fonts.
  • ~Bee Level 7 Level 7 (30,580 points)
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    Oct 1, 2005 6:43 PM (in response to Leigh Cocker3)
    Leigh, what changes/additions were made to your Mac just prior to the
    "three days ago." I would bet something was changed. Can you think back to any new apps you added, or upgrades/updates?
  • Michael Vavrek Level 1 Level 1 (0 points)
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    Oct 5, 2005 11:57 PM (in response to Leigh Cocker3)
    Safari has slowed down for me significantly over the past couple weeks as well. Similar to other posts I've read, if I open up Firefox or another brower I'm off and running. Safari putts along trying to keep up with my keystrokes at times; other times it is okay.

    It wasn't like this a few weeks ago for me. The only updates I've done have been the automatic ones from Apple. Haven't traced any details though.

    Just my two cents that this may be a wider issue.
  • One Jen of Many Calculating status...
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    Oct 6, 2005 8:51 AM (in response to Leigh Cocker3)
    This is a wide-spread issue. Just check out all of the posts in this forum that relate to Safari slowing down, crashing, etc., etc.

    I've been having the same problem for about 1 week or more. Tried all the things that you tried, including trashing Safari and reinstalling. I suspect that it has to do with a liveupdate of Safari software that occurred shortly before the problems began. I also tried trashing Safari again and reinstalling the older version. Didn't work.

    The info I've read seems to indicate that the problem affects more than the Safari application itself; the installation may add components to the OS also. This would appear to mean that the problem can't be erased by just trashing the application.

    This problem is affecting both Tiger and Panther. So far Apple has been silent, as far as I can tell. Meanwhile I've had to say goodbye to Safari. Unfortunate. There just aren't great substitutes for it.

    Has anyone with a service support warranty (3 months) still in effect tried to call Apple support about this?

    jen
  • pbeaudet Calculating status...
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    Oct 6, 2005 9:12 AM (in response to Leigh Cocker3)
    This is a problem that keeps getting worse. Mail also has problems with rendering html. ? instead of pictures in safari as well as mail. messages and pages failing to load. It is NOT a permissions problem. I have tried everything, including archive and install, twice. This did/does NOT happen on a 10.3.9 install, although I have not installed the security or Java updates to 10.3.9.

    I am hoping Apple corrects this in 10.4.3. Safari is unusable. Camino is better, but there are issues there as well.
  • JNK Calculating status...
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    Oct 7, 2005 3:26 PM (in response to Leigh Cocker3)
    www.bbc.co.uk loaded for me instantly on Safari (and I use AEBS as router with the firewalls turned on except for file sharing for my LAN).

    7 weeks ago I had major performance issues with Safari and the iMac in general. Everything is running optimally now but it wasn't easy.

    Try emptying the Java caches - go to Applications/Utilities/Java - click on both 1.3._ and 1.4._ and follow the tabs and buttons to clear the caches.

    If this just started happening 3 days before your post as opposed to a general slowdown and preformance problem over time, then as Bee mentioned, it seems as if something was added that precipitated the problem in your case - perhaps a 3rd party application was installed or one of the security or software updates from Apple?

    Is this happening just in your User account or is it the same speed problem for all of the Users on the computer?

    (I have some other suggestions here.)
  • One Jen of Many Level 1 Level 1 (50 points)
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    Oct 7, 2005 5:35 PM (in response to One Jen of Many)
    Today I discovered that Safari, on the same computer, works fine at other locations. So, at least in my situation, this appears to be a compatability issue with Road Runner. Has anyone else discovered this?
  • One Jen of Many Level 1 Level 1 (50 points)
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    Oct 7, 2005 7:16 PM (in response to Leigh Cocker3)
    I probably should have started here awhile ago, but...updated everything including latest Java Update and Security patch. Don't know why it didn't get installed on the last auto software update, but all is fine with Safari now.
  • ~Bee Level 7 Level 7 (30,580 points)
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    Oct 7, 2005 7:34 PM (in response to One Jen of Many)
    Yahoo, Jen !!!!!
    Excellent news.
    Thanks for letting us know

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