MacBook battery dead?

Hi,

I currently have a MacBook C2D 2.0ghz and recently it has stopped working when the AC adapter is removed. It shows it is fully charged and the health of the battery is 'good' with a cycle count of 332.

When the power lead is removed, I hear a noise which sounds like the hard drive has stopped spinning and the computer just turns itself off.

I have a feeling that the battery has died and I need a replacement.

Is there anything that I can try before I buy a new battery?

Thanks in advance!
Liam

MacBook, Mac OS X (10.5.6)

Posted on May 2, 2009 12:32 PM

Reply
12 replies

May 3, 2009 1:56 PM in response to LGShepherd

What other information does System Profiler report about your battery? Look at the full charge capacity & original capacity--post the information here, if you'd like.

Could give an SMC reset a try by powering off the computer, removing the MagSafe adapter and battery, hold down the power button for at least 5 seconds, then reconnect the adapter & battery and power on the machine.

Does the computer recognize the battery? What does the icon in the menu bar show?

~Lyssa

May 4, 2009 5:12 AM in response to LGShepherd

Hi,

Thanks for your replies!

I have took the below from the system profiler

Battery Information:

Model Information:
Serial Number: DP-ASMB013-356c- **
Manufacturer: DP
Device name: ASMB013
Pack Lot Code: 0001
PCB Lot Code: 0000
Firmware Version: 0102
Hardware Revision: 0300
Cell Revision: 0100
Charge Information:
Charge remaining (mAh): 4542
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 4551
Health Information:
Cycle count: 322
Condition: Good
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12537

I have tried that with removing the power lead etc but unfortunately it didn't help. The battery indicator is shows at the top of my screen and it says it is charged. Everything seems as it should be until I remove the power lead and then it cuts off.

I'm trying not to buy another battery as I want to upgrade to an iMac or new MacBook, but looks like I will have to.

Thanks!

<Edited by Host>

May 12, 2009 2:22 PM in response to LGShepherd

I have exactly the same issue.
If I remove the mains lead, it just dies.
This has got progressively worse and would randomly shut down on battey power.
An SMC reset temporarily got it working again, but only for a day.
It now won't work without being permanently plugged into the mains adaptor.
The Macbok isn't running hot, and otherwise works perfectly.

Is the battery dead?
Thanks.

Battery Information:

Model Information:
Serial Number: DP-ASMB013-3569-1d60
Manufacturer: DP
Device name: ASMB013
Pack Lot Code: 0001
PCB Lot Code: 0000
Firmware Version: 0102
Hardware Revision: 0300
Cell Revision: 0100
Charge Information:
Charge remaining (mAh): 4555
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 4557
Health Information:
Cycle count: 449
Condition: Good
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12606

May 12, 2009 4:28 PM in response to Jarndyce

Hey all!

I work as a Genius in an Apple Stores. Hopefully I can shed a bit of light for you on why you're MacBooks are behaving the way they are.

When the batteries in your MacBooks were new, they should have had a full charge capacity around the 4700 mAh mark. The batteries are designed to last EITHER 300 charge cycles and be able to maintain about 80% of their full charge capacity OR one year and be able to maintain about 80% of their full charge capacity, whichever occurs first.

The fact that your batteries have lasted over 300 charge cycles and are still able to maintain a full charge capacity of more than 4000 mAh is a testament to how well you charge your batteries: most batteries (including the one in my venerable old PowerBook) would be closer to 1000 mAh for that many charge cycles!

The batteries you both have contain microprocessors which relay information about the battery to the SMC. As the battery's ability to hold and maintain a charge diminish, the settings maintained by the SMC become outdated and need to be reset. Resetting the SMC gets the latest information about the battery from the battery's microprocessor, which it then uses to calculate how long it can last on a full charge among many other things.

I'm sure you're thinking, "but why does it power off then?" Well, despite the fact that both batteries are showing a very respectable full charge capacity considering their usage, and show as "GOOD" in the health field, they have been well used.

Because you have both tried SMC resets and found they haven't rectified the issue would indicate your batteries appear to be consumed. By that, I mean that their ability to release their stored charge is diminished.

Now: some maths to back up my theory. Power = current x voltage. Looking at both of your system profiler readouts, your batteries are outputting about 13000 mV (about 13 V) and 0 mA (exactly 0 A). In other words your batteries are outputting no power whatsoever. This is because the MacBook is relying on the mains however. My PowerBook outputs a similar voltage and a current of about -1200 mV (negative because its discharging rather than charging) meaning a power output of around 15 Watts. Your batteries are consumed, so assuming it is capable of discharging only a few milliamps, the total power output is still only about 1.5 Watts: something the SMC would detect as a power cut as difference between mains power and the battery is so great.

Consider the analogy of a tyre of a car even when heavily worn. The tyre, even though worn can grip the road as its made of rubber, but as soon as the engine relies on the tyre to transfer power to the road in normal conditions (assuming you're like me in England where its always raining, there is no such thing as a completely straight road and you like to drive as fast as the prescribed speed limit), it fails to accomplish anything.

Given that in all other respects your batteries should be working: latest firmware revision (0102) and are showing fully charged but not charging despite they cannot power the computer independently of the power supply.

Because your batteries are consumed, neither the limited warranty nor AppleCare will cover the cost of replacement. My advice is to book a Genius Bar appointment at your nearest Apple Store. The Genius you are seen by should run a quick diagnostic on the battery, and then do the same with a known good battery to ensure it is your battery and not your MacBook that is at issue. You should ask about a service battery (the same you would be given if you had a premature battery failure) as it is slightly less expensive than a retail boxed battery at the expense of a shorter warranty.

I know this is long, so I feel obligated to thank you if you managed to finish reading it.

Liam.

May 13, 2009 2:22 PM in response to Liam E.

Typos forgiven!
This is an excellent explanation. I'll get down to my local Apple Store, but I also suspect the battery.

There are also a lot of posts on the forum from people with identical issues, and most seem to have been resolved with batery replacements. I was concerned that my Macbook was suffering from the dreaded Random Shutdown Syndrome due to overheating.
Thanks again.

May 13, 2009 2:49 PM in response to Jarndyce

Thanks for the compliment. I didn't mention about battery chemistry (which is very boring) but is the underlying reason why it isn't discharging. Briefly; the lithium polymer that is the battery's electrolyte changes its physical structure over time, in the same way graphite and diamond are both different forms (allotropes) of carbon. The new configuration shields the inner molecules preventing them from discharging their stored charge.

In regards to random shutdowns, your machine is definitely not suffering from that issue. That stems from issues with the thermal sensor attached to the heat-sink assembly which can become miscalibrated resulting in the SMC shutting the computer down due to what it perceives as overheating issues when under moderate load.

The sensor in question generates a specific output in relation to the temperature of the CPU which has been incorporated into the EFI firmware. The sensor can develop an irregular output causing stages of sudden jumps leading the SMC to believe the temperature of the CPU has risen from an average temperature of say 70°C to suddenly say 110°C. This is again due to the chemistry of the sensor which can change over an extended period of time.

If your MacBook is affected by this issue out of warranty, exceptions can be made which would result in the coverage of associated costs of heat-sink assemblies as they aren't the most expensive components inside MacBooks. Exceptions are made on a case by case basis as this is not always the cause for the shutdowns: only certain models are affected which can be checked with special diagnostic software.

Liam.

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MacBook battery dead?

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