Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipod Classic Froze and won't Restore (Error 1429)

K, heres the story:
Me and my sister, who share the same computer, both have Ipod Classics Model No. A1238 and EMC. No. 2173. I downloaded a new version of itunes a couple days ago, and when my Ipod froze, so i plugged it into the computer to get it working again. The screen on my Ipod the went to a black and white "do not disconnect" sign, which is the same one that comes up on the really old Ipods. Then itunes said it detects a "corrupt Ipod" that needs to be retored. Reluctantly, i clicked restore, because I need my Ipod to work, its my life, since im in high school:). Then it said: Ipod "Ipod" cannot be restored, unknown error (1429).

I have tried many things to fix this, but none work. My Ipod seems to be permanently frozen, and once in a while it comes up saying "IPod needs to be restored" on the Ipod screen.

Also, the exact same things happened to my sisters Ipod today too.

any help would be great, i really need it fixed.
thanks. 🙂

Ipod Classic, Windows XP

Posted on May 3, 2009 4:28 PM

Reply
4 replies

May 3, 2009 5:14 PM in response to tina123

I was sort of relieved to read that I am not the only one with freezing issues.
I have been to the apple store twice only to be told there is nothing wrong and of course my warranty has expired !! I have the Model A1136 EMC No. 2065 80gig classic ipod. My dell computer is only 2 weeks old and works fantastic, however, when I open itunes and my ipod and it freezes, so does my pc and I have to do a task manager to get out of itunes and there are times when I can't and have to reboot my pc.
Well it has been two weeks now of me trying all that I can to fix the issue and only thing I can see so far that it freezes up when its in the analyzing the gapless sound upon adding music from my folders, etc etc. So I tried to "uncheck" everything that had to do with the sound and it worked. Oh and by the way, try setting your ipod on disk mode when you are trying to restore the ipod. It works better that way. Don't know what is going on but I am so angry with myself for being so attached to this ipod 🙂 There is nothing out there that compares to my ipod and it's amazing the prices of mp3 that even come close to 80 gigs.
Good luck to all and if I find anything else to share, I certainly will 🙂 Don't hesitate to email me if someone finds out or has a patch or something to get this thing going properly again 🙂 bye for now ,,,,,,,,

May 4, 2009 6:41 PM in response to tina123

I found a couple of solutions regarding the freezing and can't restore our classic ipods on windows vista. 1) you can set the ipod on disk mode and restore from there however, after doing that I continued to encounter freezing moments when Itunes was opened. I then went searching for a software that will work with the ipod and winamp is awesome ! You can manage your ipod without having to even open itunes. I disabled the feature to automatically open itunes when the ipod is plugged into my pc. I have reloaded my music and all is well again. Only thing I must say is that I will not purchase another Apple product. To read so many issues and Apple not even give a solution is absurd !
take care and good luck !!

Ipod Classic Froze and won't Restore (Error 1429)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.