DMZ for VOIP telephone adapter

I would greatly appreciate if someone could explain how to proceed.

I am setting up my Grandstream VOIP adapter behind my airport extreme. (I previously had it behind the cable modem (Optimumonline) and in front of the Airport but i could not get Back to My Mac to work.)

I called the VOIP company (ViaTalk) and they suggested putting the Grandstream into the DMZ. They were kind enough to send instructions but they proved to be useless as they are for a generic router in a windows set up.

The only information I was able to find on the web are the following instructions;

"I am using one of the new Airport Express base stations with my ViaTalk and it works great. They key is, under the NAT tab, do TWO things.

ONE: Give the ViaTalk adapter a static DHCP setting by using the Mac address and telling the Airport to always give your ViaTalk TA the same IP.

Then, make the IP of your viatalk adapter the DEFAULT HOST. This is known on most routers as the DMZ. This will open all ports to your TA and voice quality will be outstanding so long as you're not saturating your internet pipe. I have a 15mbps/2mbps connection so that's not really a problem for me."

Is this good advice? It is from a two year old post. If it is I don't know how to assign the "mac address to the particular device in step 1.

If this is bad advice could someone please advise me how to add the device to the dmz?

Thanks

Mac Pro, Mac OS X (10.5.6)

Posted on May 5, 2009 6:20 AM

Reply
6 replies

May 5, 2009 10:27 AM in response to nektai

ONE: Give the ViaTalk adapter a static DHCP setting by using the Mac address and telling the Airport to always give your ViaTalk TA the same IP.


The key here is that you will have to know the MAC address of your Grandstream VoIP adapter. If you do, then this would be the MAC address that you will either assign a static IP address or a reserved dynamic IP address from the AirPort Express Base Station's (AX) DHCP address pool.

Then, make the IP of your viatalk adapter the DEFAULT HOST. This is known on most routers as the DMZ.


Yes, this is still the correct next step to open all of the AX's ports for the VoIP adapter.

May 5, 2009 11:34 AM in response to Tesserax

Thanks so much for the response.

I have the MAC address, it is on the bottom of the Grandstream.

If I am I correct I click on manual set up and then the internet tab and then the DHCP tab and then click the + below DHCP reservations. This is as far as I have dared to go. I assume the next screen will assign the static IP that I will use in the NAT tab when I designate it as the Default host?

As you can tell i am a bit nervous to continue.

May 5, 2009 11:54 AM in response to nektai

You're almost there! 🙂

Here are the basic steps ...

1. Reserve a DHCP-provided IP address for the Grandstream adapter.
AirPort Utility > Manual Setup > Internet > DHCP tab
o On the DHCP tab, click the "+" (Add) button to enter DHCP Reservations.
o Description: <enter the desired description of the host device>
o Reserve address by: MAC Address
o Click Continue.
o MAC Address: <enter the MAC hardware address of the adapter>
o IPv4 Address: <enter the desired IP address that you want to reserve for the adapter>
o Click Done.

2. Setup the Default Host.
AirPort Utility > Manual Setup > Internet > NAT tab
o Enable default host at: <enable> & enter the reserved IP address from the previous step in the window.
o Click "Update"

May 5, 2009 12:04 PM in response to Tesserax

Thanks so much!

This whole process has brought up a new concern. Perhaps it is better suited for its own thread but I will lob it out there incase it is an easy one to answer.

Now that I have "opened" access to the VOIP adapter it occurs to me that perhaps I do not have a firewall set up on my network? I used the Airport set up assistant to create the network. Was I supposed to do more?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

DMZ for VOIP telephone adapter

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.