Print error 300

Hi there,

When you connect the iP5200 to a wireless router, you cannot use the Canon made driver. This is due to limitations with the Canon driver - it can only work on direct USB connections (or when connected to an Airport router due to the way in which it has been designed).

So you will need to use the Gutenprint driver set. Version 5.1.3 is included with Leopard, but I am not sure if the iP5200 was a supported model with this version. So, if you downloaded any version later than 5.1.7, you will get the iP5200 as a supported model.

With the Gutenprint driver installed, after finding the printer in the browser view, you can change the Print Using menu to 'Select a driver to use' and type 5200. This will short-list your view to the iP5200 Gutenprint driver, which you can select.

HTH

PaHu

For the printer queue to show offline, the driver software is unable to communicate with the printer. A disconnected or turned-off printer would cause this, and so would an incorrect network connection.

Can you explain the steps you took to add the printer.

Could you also inform us what brand and model of wireless router you have.

PaHu

Reading your post it sounds like you have only added the printer queue for the printer when it is connected via USB. If you move the printer to another location, such as the USB port of the router, then you will need to add another printer queue - this time for the network connected printer. You cannot use the existing queue that was for the USB connection.

You may need to add the network printer queue using the IP options rather than finding the printer via the Default view. Check your documentation for connecting via the network to the USB port.

PaHu

This is the first time you have mentioned that you have an iP5200R. Previously you have stated it is an iP5200. The 'R' at the end indicates this machine has built-in wireless support, so you don't need to use USB - it can connect directly to your wireless network.

Since the Canon Network Utility shows the printer is connected to your network, then you can add the printer queue again - but this time by selecting More Printers > Canon IJ Network. This will open the Canon utility and you should see the iP5200R, with its network address in brackets. When you select the printer name, the Print Using menu should automatically change to Canon IJ Printer, and at this stage you can click the Add button to complete the setup.

PaHu

The URL showing USB would indicate it is the previous local queue, for when you have the printer connected directly to the Mac via USB.

You will have to add the printer queue again, but this time you need to select More Printer > Canon IJ Network. The iP5200R should appear in the list (with its MAC address also displayed). Select the iP5200R and ensure the Print Using changes to Canon IJ Printer. You don't need to select a Gutenprint driver for this type of connection.

After you add the printer, open Print & Fax and select the new queue in the list. Now click Options and Supplies. Under the General tab, the URL entry should show something like the following.

bjnp://Canon:iP5200R/00.00.85.xx.xx.xx

Once you have the URL looking like above, you should be able to print to the machine via wireless.

PaHu

When you select to add a printer (via the +), you should see several icons in the Add Printer toolbar, such as Default, Fax, IP, Windows and More Printers. If you cannot see these icons then you may have the toolbar hidden. In this case click the oval shaped button at the top right hand corner of this Add Printer window to display the icons.

With the icons displayed, click on More Printers. This will make another window appear with a drop-down menu. Click the menu to display Canon IJ Network (it may be showing by default). With the menu set to Canon IJ Network the iP5200R should be visible.

If you do not see Canon IJ Network in this menu, then the utility may have been removed. In this case, you can download it and install. Here's a link to the utility on the Canon Australia web site.

http://support-au.canon.com.au/contents/AU/EN/0200019301.html

Once you install this software you should have Canon IJ Network appear in the More Printers menu.

PaHu

Great to read you got it working and thank you for the points.

Could you just confirm for me, the OS X software you downloaded from Canon UK, was that the Canon IJ Network utility? I keep a local record of all my subscriptions for future issues so I just want to make sure that's what you meant.

PaHu