iPod Touch 2nd Generation restore error (13)

Okay,Someone please help,my daughter's iPod Touch went into recovery mode after trying to do an update and restore to the new 2.2.1 version and it will not recover. I have tried everything listed in this forum,I created a new user account and it looked as if it was downloading but apparently it wasn't installed, because when I connected to the old itunes library it would not restore and recover. Our local Apple Service can't work on them if they are still under warranty,I'm so over these update issues with Apple software,someone please help.